Conversational AI Metrics
The best 50 Conversational AI Metrics tools - Free & Paid
Explore 50 AI for Conversational AI Metrics
Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunitie
Freemium
Copilot AI is an innovative generative tool that provides data-driven insights and visualizations through conversational interactions. It boosts collaboration, accelerates decision-making, and excels in understanding customer issues, quantifying results, and predicting business impact with secure i
Free
Align AI is a user analytics tool for product teams, focusing on AI application conversational data. It provides real-time monitoring, data integration, and insights into user satisfaction, helping teams enhance products by detecting and resolving issues.
Subscription
Track AI Answers aggregates responses from multiple chatbots—ChatGPT, Bing, Bard—about a person, brand, or product. It displays them on one page, sends alerts on changes, and lists top AI endorsements for reputation monitoring.
Freemium
Create, embed, and share personalized AI chat apps without coding using Dialogly. Seamlessly integrate and share GPT-enabled chat apps, fetch real-time data from external HTTP endpoints, customize app behavior with custom rules, automate tasks with Zapier, and extract textual data from URLs. Pricing
Subscription
Convai enables developers to create 3D conversational characters that perceive vision, voice, and gestures, integrate with Unity, Unreal, or WebGL, and are enriched via document uploads. It offers multilingual support, realistic animation, and scalable deployment across web, mobile, VR, and AR.
Freemium
Character AI is an advanced AI chatbot web application that offers human-like text responses, allows for user-developed characters with NSFW filters, and enables conversations with fictional, historical, and celebrity figures.
Freemium
Insight7 uses AI to convert recorded calls into actionable insights, providing automated analytics, quality scoring, real‑time queue metrics, customer journey mapping, revenue signals, AI coaching, and secure compliance, cutting manual analysis from days to minutes.
Freemium
- $83/mo
Simple Analytics AI lets website owners and marketers query traffic data with natural language, delivering instant insights, comparison charts, and social‑ready snippets. It provides quick, actionable analysis without complex reporting, ideal for analysts, growth marketers, and small businesses.
Freemium
- $15/mo
Drift is an AI chat agent that engages visitors, answers questions, qualifies leads, and routes them to reps or meetings. It reveals company details, tracks conversation metrics, and syncs with sales and marketing tools to shorten cycles and boost conversion.
Subscription
- $208.33/mo
Spark Beta by Mixpanel is an AI tool that uses natural language processing to provide insights on product, marketing, and revenue questions. It offers efficient report generation and CEO insights, while simplifying data management for better decision-making.
Subscription
- $20/mo
Convo replaces rigid surveys with scalable, AI‑moderated voice conversations, capturing audio, video, and text. It analyzes data for themes, personas, and highlight reels, supports prototype testing, offers enterprise features, privacy compliance, and human‑in‑loop refinement.
Free trial
The Speak AI tool is a language data analysis and research platform with transcription, data analysis, and sentiment analysis capabilities for various types of media.
Free trial
Coval lets teams test, monitor, and manage conversational AI agents by simulating thousands of realistic interactions, tracking metrics such as latency and intent accuracy, sending real‑time alerts, and supporting role‑specific workflows—all under SOC2, HIPAA, and GDPR compliance.
Freemium
Writesonic AI Visibility tracks brand rankings across ChatGPT, Gemini, Perplexity, and 10+ AI platforms, delivering scores, sentiment, and citation data. Its action center recommends outreach, SEO fixes, and AI‑optimized content, while 120M conversation insights guide topic selection.
Free
This AI-driven platform enhances survey interactions using natural language processing. It enables personalized question pathways, automated response analysis, and sentiment detection, providing organizations with deeper insights and improving engagement in market research and feedback processes.
Freemium
Momentum AI records sales and customer‑success calls, auto‑generates structured summaries posted to Slack and Salesforce, highlights MEDDIC‑based risk signals, offers AI coaching, SmartClips video snippets, and notifications, integrating with CRMs to reduce listening time and deliver actionable aler
Subscription
- $69/mo
Interviews Chat is an AI‑powered platform that delivers real‑time transcription, response suggestions, and feedback for technical, behavioral, and case questions. Users choose GPT, Claude, or Gemini, get tailored resume drafts, multilingual support, and career guidance.
Cognigy.AI delivers AI‑powered agents for voice, chat, and messaging that automate customer interactions across multiple contact‑center platforms. Real‑time translation, 99 % routing accuracy, up to 70 % handle‑time reduction, and AI Ops management streamline operations.
Freemium
Z.ai chat is an AI-driven conversational tool that utilizes advanced natural language processing to facilitate interactive dialogue and deep search for applications in tech blogs, coding, and research, with API support for developers and content organization features.
Chat Summary is an AI tool that integrates with LiveChat, automatically generating concise summaries of chat transcripts. It extracts key points, keywords, and sentiment, providing centralized reports and actionable feedback to improve agent performance.
Free trial
- $1.67/mo
Accent AI provides AI‑driven revenue enablement for sales, marketing, and ops. Its CMS recommends buyer‑journey assets, offers guided selling and real‑time rep coaching, tracks pipeline health and forecast accuracy, and centralizes a Custom ChatGPT knowledgebase to streamline training and collaborat
Freemium
Teacher AI offers 24/7 voice‑based conversation practice with AI teacher clones, instant transcription, on‑click vocabulary translations, audio playback, exportable word lists, and automatic fluency tracking for intermediate learners seeking daily speaking drills.
Free trial
AI‑powered roleplay coach for managers, sales teams, and new hires. It simulates performance reviews, sales pitches, and executive briefings, delivering real‑time, science‑based feedback on tone, filler words, and body language. Includes GDPR‑compliant video replay and customizable frameworks.
Subscription
AI‑powered meeting assistant that records, transcribes, and summarizes Zoom, Google Meet, and Teams calls, extracting action items and sentiment. It auto‑logs notes into CRMs, ticketing, and project tools, supports 30+ languages, and offers automated follow‑up workflows.
Subscription
- $20/mo
Quickchat AI lets teams create and deploy chatbots for support, sales, lead qualification, and internal assistance. It combines Retrieval‑Augmented Generation with reranking to keep answers current, offers modular knowledge building, workflow design, analytics, GDPR‑compliant data control, and API i
Freemium
Canvs AI processes open‑ended text from events, social media, surveys, and internal feedback to detect sentiment and thematic shifts. It offers real‑time reaction insights, precise search, and enterprise integration, enabling rapid, data‑driven decision making across marketing, media, sports, and mo
Freemium
Read AI records, transcribes, and summarizes meetings, emails, and chats across Google Meet, Zoom, Teams, and in‑person sessions. It extracts action items, delivers searchable notes, offers contextual answers from integrated data, supports 20+ languages, and meets SOC II, GDPR, HIPAA compliance.
Freemium
- $15/mo
Confident AI is an evaluation platform for assessing large language models, enabling benchmarking, unit testing, and A/B testing. It streamlines dataset management and monitoring, ensuring optimal performance and alignment with benchmarks for LLM applications.
Free trial
V‑Retail AI provides a live visitor dashboard and real‑time chat, voice, or low‑bandwidth video support for remote site navigation. Its AI offers contextual product suggestions, sentiment‑aware dialogue, and automatic omnichannel retargeting, boosting conversions across B2B and B2C e‑commerce.
Freemium
- $29/mo
CustomerIQ captures and transcribes emails, calls, and meetings from Gmail, Outlook, phone systems, and insurance AMS or Salesforce. It auto‑creates real‑time CRM records, drafts follow‑up messages, prioritizes actions, and offers coaching insights to improve response times and pipeline visibility.
Freemium
- $50/mo
ChattySurvey is an AI‑powered platform that creates conversational surveys, automatically generating personalized follow‑ups to boost response rates. It delivers real‑time sentiment analysis, root‑cause insights, and actionable recommendations for product, marketing, and support teams.
Paid
- $50/mo
Fluently uses AI to provide real‑time speaking practice, evaluating pronunciation, grammar, vocabulary, and fluency. It adapts lessons, tracks progress, and offers live feedback during calls or recordings for English and Spanish learners.
Free
The platform provides a suite of tools to create and manage an AI assistant with natural language processing, machine learning, and conversational AI features that can automate tasks like scheduling meetings and answering customer queries.
Freemium
- $40/mo
ChatPlayground lets users compare and interact with 40+ AI models from a single interface, offering live web search, conversation history, document import, 100‑plus language support, a prompt library, and GDPR/CCPA‑compliant privacy.
Subscription
- $19/mo
Amplemarket uses AI to generate high‑quality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, real‑time analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.
Free trial
Chat100.ai offers a single web interface that integrates GPT‑5.2, GPT‑5.1, GPT‑4o, Grok‑4.1, Grok‑4, Grok‑3, Gemini 3 Pro, and Gemini 3 Flash, enabling instant model switching, side‑by‑side comparison, and streamlined workflows for writing, coding, design, and research.
Free trial
Persana AI aggregates data from over 100 sources to define ideal customer profiles and track real‑time intent signals. AI agents craft personalized outreach and sequence content across email, Slack, and advertising, integrating with CRMs for high‑deliverability, scalable prospecting.
Free
BanterAI facilitates lifelike phone chats with renowned personalities and virtual characters through advanced AI technology.It enables immersive conversational experiences with celebrities and avatars, delivering smooth and human-like interactions.
Paid
- $0.2
InterviewAI is an AI interview platform that generates real‑time, job‑specific questions, scores mock interviews, and tracks progress. It streamlines scheduling, stores candidate notes, and provides bias‑reduced, data‑driven insights for recruiters and students.
Freemium
Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.
Free
OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
InfluencerMarketing.ai streamlines influencer discovery, outreach, and measurement using AI‑powered natural‑language search. It centralizes briefs, payouts, and performance tracking, integrates with e‑commerce, payment, and CRM systems, and delivers secure, multi‑market dashboards with industry benc
Free
- $1200/mo