What is ModAi?

Modai is an AI-powered support bot designed for Discord, streamlining customer service and support ticket management. Capable of answering up to 90% of inquiries, Modai utilizes a comprehensive knowledge base drawn from existing documentation, FAQs, and previous conversations, improving response accuracy and efficiency.

The bot supports over 30 languages, enabling global communication and enhancing user experience across diverse user groups, including communities in crypto and finance. Users can automatically assign roles to new members and efficiently manage tickets, with a system that intelligently escalates complex issues when necessary.

ModAi on the web: ModAi on Discord

ModAi details

Jurisdiction
United States
Built for
Individuals

ModAi tech specs

Works with
Midjourney
Integrations
Discord WhatsApp

ModAi pricing

Free trial
Free $0/mo
Premium $29/mo
Enterprise $99/mo
$29/mo is about average for Customer support median $28/mo
Most Customer support tools start between $11.50 and $59.50 a month.
Auto-renewal
Yes

ModAi's key features

  • AI-Powered Responses
  • Moderation Tools
  • Custom Commands
  • User Management
  • Notifications

ModAi use cases

  • Implement Modai in your Discord server to handle routine customer inquiries automatically, reducing the workload on support staff and ensuring quick responses for common questions
  • Utilize Modai's ticket management features to streamline the support process, allowing your team to focus on more complex issues while efficiently addressing member concerns in a timely manner
  • Leverage Modai's multilingual support capabilities to engage and assist a global audience, ensuring that users from diverse backgrounds receive accurate support and enhancing overall community satisfaction

ModAi user reviews

Would you recommend ModAi?

Who is ModAi for?

  • Technical support staff
  • Community managers
  • Customer service representatives
  • Discord administrators
  • It professionals

ModAi FAQ

Is ModAi free?

Not permanently. ModAi gives you a free trial, after which a paid plan is required. Plans include Premium at $29/mo and Enterprise at $99/mo.

What are the best alternatives to ModAi?

The closest alternatives to ModAi are Fin AI, LiveChatAI, Zendesk Advanced AI, ChatGPT and SupportAI. You can compare them side by side in the alternatives section further down this page.

What does ModAi do with my data?

ModAi states that customer content may be used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.

Does ModAi auto-renew or offer refunds?

ModAi subscriptions renew automatically until you cancel.

Which AI models does ModAi use?

ModAi is built on Midjourney. Which models you can reach may depend on your plan.

What does ModAi integrate with?

ModAi connects with Discord and WhatsApp.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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