What is Ambit.ai?

Ambit AI is an AI assistant that converts a company’s web pages, PDFs, videos, and approved links into real‑time, content‑driven chat conversations. It uses Retrieval Augmented Generation (RAG) to ensure answers are drawn exclusively from trusted internal resources, keeping interactions brand‑specific and secure.

The agent can be customized with a unique name, persona, and branding, and can be deployed across a website or other digital channels. It supports scripted guidance that directs conversations toward bookings, support tickets, sales, or next‑step recommendations, while handing off to human agents when needed.

Ambit AI also tracks sentiment, NPS, and customer feedback to provide actionable insights. The platform extends beyond customer service to internal communications, HR knowledge bases, intranet queries, and e‑commerce guided selling. It integrates with existing content, enabling organizations in government, retail, travel, finance, and member services to engage users and streamline processes.

Ambit.ai pricing Paid

Core $1250

Full suite $2500

Enterprise poa

Verify on the official pricing page.

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Ambit.ai's key features

Retrieval Augmented Generation from own content
Real-time chat on website and channels
Scripted guidance for bookings and actions
Seamless handover to human agents
On-brand persona customization
Sentiment analysis and feedback loops
24/7 customer engagement

Ambit.ai use cases

Automate customer support on e‑commerce sites by converting product pages, PDF spec sheets, and support documents into a real‑time chatbot that answers brand‑aligned questions, processes bookings, handles ticketing, and tracks sentiment across channels.
Build an intranet knowledge base assistant that ingests internal PDFs, meeting recordings, and policy documents, delivering instant brand‑specific answers and sentiment insights for HR and operations queries.
Enable guided selling on B2B portals by converting technical brochures, video demos, and approved links into a conversational agent that recommends solutions, books demos, and monitors customer sentiment across digital touchpoints.