What is Wallu?
Wallu is an AI‑driven support bot for Discord that automates FAQ responses and ticket handling. It pulls information from documents, websites, Git repositories, and channel history, allowing instant answers to user queries in over 50 languages. The bot monitors channels automatically, requiring no special commands, and can be configured to post replies in a dedicated #ai‑support channel or a new thread.
Wallu integrates with popular ticket systems—Ticket Tool, TicketsBot, Ticket King, and others—escalating unresolved issues to staff while closing tickets automatically. It supports image OCR, attachment handling, and can parse YouTube transcripts for knowledge extraction.
Wallu pricing Subscription
Ultimate
74€/mo
Yearly
15.99€/mo
Professional
29.99€/mo
Verify on the official pricing page.
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Wallu's key features
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Invite bot to server
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Add and manage FAQs
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Import existing FAQs
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Use documents and websites
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Retrieve answers from history
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Configure bot settings
Wallu use cases
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Automatically answer community FAQs on Discord using Wallu’s AI knowledge base pulled from website and channel history, reducing support staff workload
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Integrate Wallu with your ticketing system for automated ticket escalation and multilingual handling, ensuring every support request is routed to the correct team in real time
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Leverage Wallu’s OCR capabilities to convert uploaded PDFs and images into searchable, multi‑language FAQ entries, providing instant answers to members regardless of language
Who is it for?
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Chatbot developers
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Community managers
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Support technicians
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Discord admins
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Discord members
