What is Wallu?
Wallu is an AI‑driven support bot for Discord that automates FAQ responses and ticket handling. It pulls information from documents, websites, Git repositories, and channel history, allowing instant answers to user queries in over 50 languages. The bot monitors channels automatically, requiring no special commands, and can be configured to post replies in a dedicated #ai‑support channel or a new thread.
Wallu integrates with popular ticket systems—Ticket Tool, TicketsBot, Ticket King, and others—escalating unresolved issues to staff while closing tickets automatically. It supports image OCR, attachment handling, and can parse YouTube transcripts for knowledge extraction.
Wallu details
- Jurisdiction
- Finland
- Built for
- Individuals
- Data residency
- EU
Wallu tech specs
- Works with
- OpenAI / GPT
- Payment Processors
- Stripe Paddle PayPal
- Integrations
- Discord GitHub
Wallu pricing
Subscription- Free trial
- 7 days
- Refund window
- 30 days
- Auto-renewal
- Yes
Verify on the official pricing page.
View plansWallu's key features
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Invite bot to server
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Add and manage FAQs
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Import existing FAQs
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Use documents and websites
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Retrieve answers from history
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Configure bot settings
Wallu use cases
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Automatically answer community FAQs on Discord using Wallu’s AI knowledge base pulled from website and channel history, reducing support staff workload
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Integrate Wallu with your ticketing system for automated ticket escalation and multilingual handling, ensuring every support request is routed to the correct team in real time
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Leverage Wallu’s OCR capabilities to convert uploaded PDFs and images into searchable, multi‑language FAQ entries, providing instant answers to members regardless of language
Wallu user reviews
Would you recommend Wallu?
Who is Wallu for?
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Chatbot developers
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Community managers
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Support technicians
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Discord admins
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Discord members
Wallu FAQ
How much does Wallu cost?
Wallu is a paid product with no free plan. Plans include Ultimate at 74€/mo, Yearly at 15.99€/mo and Professional at 29.99€/mo.
What are the best alternatives to Wallu?
The closest alternatives to Wallu are LiveChatAI, My Ask AI, Quickchat, Fin AI and ModAi. You can compare them side by side in the alternatives section further down this page.
What does Wallu do with my data?
Wallu states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in EU.
Does Wallu auto-renew or offer refunds?
Wallu subscriptions renew automatically until you cancel. It states a 30-day refund window.
Does Wallu have an API?
Yes. Wallu offers an API, so you can call it from your own applications instead of using the interface directly.
Which AI models does Wallu use?
Wallu is built on OpenAI / GPT. Which models you can reach may depend on your plan.
What does Wallu integrate with?
Wallu connects with Discord and GitHub.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
