What is PlugBear?
Runbear is an AI teammate that integrates directly into Slack, Microsoft Teams, email, and ticketing systems. It answers questions before users read the message, drawing on connected services such as Google Drive, Jira, Linear, Notion, HubSpot, and over 2,000 other tools.
By learning a team’s context through conversation, Runbear can route inquiries, @mention the appropriate person, create tickets, update CRM records, and draft documents automatically. The solution supports onboarding, contractor support, customer‑experience operations, data‑analysis queries, workflow automation, and executive assistant tasks without requiring code or specialized configuration.
Runbear’s setup is conversational, takes minutes to activate, and operates under SOC 2 Type II security with SSO and role‑based access control. This tool frees knowledge workers from repetitive question answering, accelerates ticket resolution, and keeps teams unblocked within their existing communication channels.
PlugBear pricing Freemium
Verify on the official pricing page.
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PlugBear's key features
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AI teammate in Slack and Teams
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Answers questions before you see message
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Creates tickets, updates CRM, drafts docs
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Connects to 2,000+ services
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Learns team context over time
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No-code setup via natural language
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SOC 2 Type II certified security
PlugBear use cases
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Automatically create a Jira ticket when a customer email contains a bug report and update the CRM with the resolution status in real time
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Serve as a knowledge‑base bot in Teams, answering FAQs and directing users to relevant documents, thereby reducing help desk inquiries
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Streamline new‑hire onboarding: Runbear guides new employees through Slack, creates onboarding tasks in Asana, and sends personalized welcome emails—all without writing code
Who is it for?
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Chatbot developers
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Project executives
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Technical supporters
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System administrators
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Knowledge base architects
