What is Corebee?
Corebee is an AI-native customer support platform that automates ticket resolution, routing, and escalation for support teams.It uses a three-tier AI architecture with retrieval-augmented generation (RAG) to ground answers in knowledge bases, help articles, and past conversations, with source attribution for traceability.
Routine tasks such as password resets, order lookups, refunds, and data exports can be executed automatically via governed actions and granular permissions.Smart escalation routes uncertain cases to agents with full context and an exportable audit trail that records timestamps, decision steps, and outcomes for compliance purposes (SOC 2-ready).
Deployments require a single script tag and automatic site crawling for zero-manual training, enabling rapid setup and continuous learning from new documentation and conversations.A unified AI inbox auto-categorizes and prioritizes conversations, suggests replies, and provides support analytics (resolution rates, response times) to help operations and product teams monitor performance.
Approval workflows, permission matrices, and action gating enable control over high-risk operations while maintaining self-service for common queries.
Corebee details
- Company
- Corebee Chat LTD
- Jurisdiction
- Delaware, United States
- Built for
- Individuals
- Data residency
- Mumbai, India
- Stated compliance
- GDPR
Compliance as stated in Corebee's own published documentation.
Corebee tech specs
- Integrations
- Zapier Slack Salesforce HubSpot Shopify WordPress Zendesk WhatsApp
Corebee pricing
Free trial- Refund window
- 30 days
Verify on the official pricing page.
Start free trialCorebee's key features
-
Automated ticket resolution, routing, and escalation
-
Three-tier AI architecture with retrieval-augmented generation (RAG) grounding answers in knowledge bases, help articles, and past conversations with source attribution
-
Automated governed actions for routine tasks (password resets, order lookups, refunds, data exports) with granular permissions
-
Smart escalation to agents with full context and an exportable audit trail recording timestamps, decision steps, and outcomes
-
Single-script deployment with automatic site crawling for zero-manual training and continuous learning from documentation and conversations
Corebee use cases
-
Automate first-line customer support by using corebee's RAG-grounded answers with source attribution and automatic site crawling to resolve common issues instantly, deflect tickets, and drastically reduce response times.
-
Implement governed routine actions and smart escalation routing to automatically perform account updates, refunds, or password resets with role-based approvals and exportable audit trails for compliance and reduced manual overhead.
-
Consolidate multi-channel support into a unified AI inbox with analytics to prioritize and route tickets intelligently, surface actionable insights for team training, and export audit trails for stakeholder reporting and compliance reviews.
Corebee user reviews
Based on 2 reviews, 100% of users recommend Corebee, rated highly for value for money.
Liked for
Would you recommend Corebee?
Who is Corebee for?
-
Devops engineers
-
Site administrators
-
Support managers
-
Customer success managers
-
Support heads
Corebee FAQ
Is Corebee free?
Not permanently. Corebee gives you a free trial, after which a paid plan is required. Plans include Corebee at $99/mo, Competitors at $1980/year and Others at $65–299/mo + seat fees.
Is Corebee safe to use?
Corebee states GDPR compliance in its own published documentation. Corebee is operated by Corebee Chat LTD, registered in Delaware, United States.
What are the best alternatives to Corebee?
The closest alternatives to Corebee are Quickchat, Aide, Forethought, My Ask AI and Intercom. You can compare them side by side in the alternatives section further down this page.
What does Corebee do with my data?
Corebee states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in Mumbai, India.
Does Corebee auto-renew or offer refunds?
Corebee states a 30-day refund window.
Does Corebee have an API?
Yes. Corebee offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Corebee?
Corebee is built and operated by Corebee Chat LTD, a company registered in Delaware, United States.
What does Corebee integrate with?
Corebee connects with Zapier, Slack, Salesforce, HubSpot, Shopify, WordPress, Zendesk and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
Hey, the flat rate pricing here is very interesting but do you guys have any limits on the number of conversations? storage? Token limits?
Great question. Here's the breakdown: Conversations: Unlimited. No cap on the number of conversations or resolutions. The 99month is flat - whether you handle 100 conversations or 10,000, same price. We don't penalize you for growing. Storage: Your knowledge base (help articles, past conversations, documents) is included. We crawl your site automatically and learn continuously from new docs and interactions. No storage tiers. Token limits: The AI runs on a three-tier architecture - most queries resolve instantly from your knowledge base (no LLM tokens burned). For complex queries that need deeper reasoning, we handle the inference cost on our end. You never see a token bill. The whole point of flat-rate is predictable costs. No per-resolution fees, no seat fees, no surprise overages. 99month. That's it. Happy to answer anything else.
Thanks for the detailed answer.