What is Monday.com?
Monday.com is a work management platform that combines task tracking, project planning, and workflow automation with a built-in AI assistant.
AI assistants and configurable AI agents automate routine tasks, summarize meetings, generate content and assets, and surface project risks and SLA issues.
AI-first CRM and service management modules automate customer journeys, ticket routing, incident resolution, and performance analytics for sales and support teams.
Product and engineering teams can plan roadmaps, manage sprints, track releases and bugs, and use templates and integrations for development workflows.
Low-code app builder, templates, and autonomous workflows enable custom process automation and cross-team collaboration for enterprises and SMBs.
Reporting, dashboards, and AI-driven insights provide pipeline analysis, resource allocation, and risk detection to support decision-making and scale execution.
Monday.com details
- Built for
- Businesses and teams
- Data residency
- United States, Europe, Israel, Australia, Guatemala, the Philippines, Brazil, Japan, Singapore, United Kingdom, and other locations
- Stated compliance
- SOC 2, GDPR, HIPAA, ISO 27001, CCPA
Compliance as stated in Monday.com's own published documentation.
Monday.com tech specs
- Works with
- OpenAI / GPT Anthropic / Claude Google / Gemini
- Payment Processors
- PayPal
- Integrations
- Monday.com
Monday.com pricing
FreemiumMonday.com offers a free plan with paid upgrades available.
Verify on the official pricing page.
View plansMonday.com's key features
-
Project and product management: task tracking, project planning, roadmaps, sprint management, release and bug tracking, templates and developer integrations
-
Configurable AI assistants/agents to automate routine tasks, summarize meetings, generate content/assets, and surface project risks and SLA issues
-
AI-driven CRM and service management modules for automated customer journeys, ticket routing, incident resolution, and performance analytics
-
Low-code app builder, templates, and autonomous workflows for custom process automation and cross-team collaboration
-
Reporting and dashboards with AI-driven insights for pipeline analysis, resource allocation, and risk detection
Monday.com use cases
-
Set up an AI-powered customer support pipeline with monday.com's automated ticket routing and AI CRM to triage, categorize, assign tickets, suggest response drafts, and feed SLA dashboards—using low-code automations to speed resolution without manual tagging or spreadsheets
-
Plan and manage product roadmaps and sprints using monday.com's AI assistant to summarize planning meetings, auto-generate user stories and sprint tasks, prioritize backlog with risk-insight analytics, and publish release timelines to stakeholder dashboards without juggling multiple tools
-
Build internal low-code apps and automated workflows with monday.com's low-code builder and AI automation to streamline employee onboarding, approvals, and recurring cross-team processes while adding AI-driven risk detection and live dashboards for compliance and performance monitoring
Monday.com user reviews
Would you recommend Monday.com?
Who is Monday.com for?
-
Software engineers
-
Project managers
-
Product managers
-
Sales teams
-
Customer support teams
Monday.com FAQ
Is Monday.com free?
Partly. Monday.com has a free plan with usage limits, and paid plans unlock the full feature set.
Is Monday.com safe to use?
Monday.com states SOC 2, GDPR, HIPAA, ISO 27001 and CCPA compliance in its own published documentation. Monday.com carries the TopAI.tools verified mark, which we award after a manual review of pricing transparency, published terms, public following and working functionality. Monday.com is also one of the most visited AI tools in the TopAI.tools index.
What are the best alternatives to Monday.com?
The closest alternatives to Monday.com are Kroolo, Google Workspace, Genspark.ai, Composio.dev and Clay.com. You can compare them side by side in the alternatives section further down this page.
What does Monday.com do with my data?
Monday.com states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States, Europe, Israel, Australia, Guatemala, the Philippines, Brazil, Japan, Singapore, United Kingdom, and other locations.
Is there a mobile app for Monday.com?
Yes. Monday.com has a mobile app alongside its web version.
Which AI models does Monday.com use?
Monday.com is built on OpenAI / GPT, Anthropic / Claude and Google / Gemini. Which models you can reach may depend on your plan.
What does Monday.com integrate with?
Monday.com connects with Monday.com.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
