What is Kotae?

Kotae is an AI chatbot designed to provide front‑line customer support for businesses that lack dedicated support teams or ticketing systems. It can be trained on a company’s website content and documents, then customized to match brand tone, language, and personality.

Deployment is quick, enabling instant live chat on a site or messaging platform. Kotae tracks and escalates conversations to human agents when needed and records full conversation history for later review. Integrated analytics surface common customer queries and emerging trends, helping businesses improve their support strategy.

Kotae pricing Subscription

Starter $19/mo

Pro $37/mo

Pro + voice $149/mo

Verify on the official pricing page.

View plans

Kotae user reviews

Would you recommend Kotae?

Recommend this tool?

Kotae's key features

Custom training on files
Real-time voice chat
Facebook Messenger integration
Lead capture form
Escalation handling support
WordPress plugin integration
MCP API access

Kotae use cases

Provide 24/7 order tracking and shipping status support on e-commerce sites using Kotae, automatically pulling data from the backend, escalating unresolved issues to human agents, and logging interactions for performance analysis
Automate product FAQ and support content on SaaS platforms with Kotae, training it on internal documentation to deliver consistent brand tone answers, while analytics surface trending support topics
Integrate Kotae with WhatsApp and Messenger for small businesses to handle booking and reservation inquiries, confirm appointments, collect post‑service feedback, and use conversation logs to refine service quality