What is Kotae?

Kotae is an AI chatbot designed for small businesses to enhance customer engagement. It enables organizations to respond to, manage, and analyze customer inquiries seamlessly on their websites. With support for over 80 languages powered by ChatGPT, Kotae facilitates global customer interaction while delivering quick and natural responses.

Users can customize and train the chatbot without any coding, using data scraped from websites, FAQs, and training files, ensuring it reflects the business’s unique voice. Its automation capabilities allow businesses to handle up to 80% of routine customer questions, freeing staff to focus on more complex queries.

Additionally, Kotae offers options to personalize its appearance, including logos and theme colors, creating a tailored experience for users. The tool is available 24/7, frequently updating its training data to improve the accuracy and relevance of its responses.

⭐ Key features

Kotae core features and benefits include the following:

✔️ Multilingual support.
✔️ Customization and training without coding.
✔️ Automation of routine customer inquiries.
✔️ Personalization options for appearance.
✔️ 24/7 availability with updated training data.

⚙️ Use cases & applications

✔️ Enhance customer support for small businesses by deploying Kotae to answer routine queries 24/7, allowing staff to focus on more complex issues while improving response time and customer satisfaction..
✔️ With Kotae, small businesses can easily customize and train their AI chatbot using data from their website and FAQs, ensuring the chatbot maintains the business's unique tone and effectively addresses customer needs..
✔️ Leverage Kotae's multi-language support to engage with a diverse customer base globally, allowing businesses to respond to inquiries in over 80 languages and enhancing their reach in international markets..