What is Jochem?
Jochem is an AI‑assistant that delivers accurate answers quickly for customer and employee inquiries. It eliminates the need to search internal documents by matching questions to relevant knowledge base entries or routing them to the appropriate expert.
When an answer is unavailable, Jochem identifies the right specialist within the organization, reducing time spent locating personnel. New knowledge from expert responses is automatically captured and fed back into the knowledge base, enabling continuous improvement while requiring approval before publishing updates.
The system integrates with existing collaboration tools such as Slack and can be deployed in a private Microsoft Azure tenant. Jochem supports multiple languages, is ISO 27001 certified, and complies with GDPR, ensuring secure handling of internal data.
Jochem details
- Company
- JOCHEM.AI, INC.
- Jurisdiction
- California, United States
- Stated compliance
- ISO 27001
Compliance as stated in Jochem's own published documentation.
Jochem tech specs
- Works with
- OpenAI / GPT
- Cloud
- Azure
- Integrations
- Slack
Jochem pricing
Free- Auto-renewal
- Yes
Verify on the official pricing page.
Get started freeJochem's key features
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Suggestion replies in CX tool
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Automated ticket logging
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Multi-language support across chat, mail, voice
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Context-aware case understanding
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Second-line support routing by expertise
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Real-time alerting for outliers
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Seamless integration with existing CX stack
Jochem use cases
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Instantly answer HR policy questions through Slack, ensuring GDPR-compliant data handling and ISO 27001 security while routing complex issues to the appropriate HR expert
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Streamline new employee onboarding by providing 24/7 access to a secure knowledge base, automatically capturing frequently asked questions and feeding insights back into the training curriculum on Azure
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Enable cross‑functional knowledge sharing by routing technical support inquiries to the right specialist, recording resolution paths, and generating actionable metrics for continuous improvement
Jochem user reviews
Would you recommend Jochem?
Who is Jochem for?
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Knowledge workers
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Information managers
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Internal support engineers
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Data analysts
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Technology integrators
Jochem FAQ
Is Jochem free?
Yes. Jochem is free to use and does not require a credit card.
Is Jochem safe to use?
Jochem states ISO 27001 compliance in its own published documentation. Jochem is operated by JOCHEM.AI, INC., registered in California, United States.
What are the best alternatives to Jochem?
The closest alternatives to Jochem are Intercom, Quickchat, Glean, Zendesk Advanced AI and Cody. You can compare them side by side in the alternatives section further down this page.
Does Jochem auto-renew or offer refunds?
Jochem subscriptions renew automatically until you cancel.
Does Jochem have an API?
Yes. Jochem offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Jochem?
Jochem is built and operated by JOCHEM.AI, INC., a company registered in California, United States.
Which AI models does Jochem use?
Jochem is built on OpenAI / GPT. Which models you can reach may depend on your plan.
What does Jochem integrate with?
Jochem connects with Slack.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
