What is Cody?

Cody is an AI assistant that can be trained on a company’s documents and processes to provide instant, context‑aware answers to employee and customer questions.Users can upload PDFs, PowerPoint slides, website content, or other files and create a secure knowledge base that Cody queries to generate responses.

Cody offers source attribution for every answer, allowing teams to verify information and maintain compliance.The platform includes a prompt manager, focus mode for specialized queries, and a scratchpad to refine bot outputs, supporting use cases in marketing, HR, IT, sales, and training.

Conversation logs are centrally stored and filterable by date or bot, enabling audit and performance review.Cody operates in multiple languages, making it suitable for global teams and customers.Integration options include API access, web widgets, and embeds for Slack, Discord, Zapier, and websites, facilitating workflow automation.

Access controls allow administrators to restrict chatbot visibility per user or group, ensuring data security and role‑based permissions.The system uses AWS encryption and SOC II compliant vector databases to protect stored documents and conversation histories.

✅ Instant Answers To Your Business Questions

✅ Upload Any Document & Build Your Knowledge Base

✅ Provide Sources For Every Answer

✅ Boost Employee Efficiency

✅ Provide Support & Troubleshoot Issues

✅ Brainstorm Ideas & Give Suggestions

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Cody's key features

Custom Knowledge Base Upload
Instant Business Answers
Supports Multiple Languages
Prompt Manager for Chatbots
Focus Mode for Document Context
Centralized Conversation Logs
API Integration with Apps

Cody use cases

Enable instant, source‑verified support for employees via Slack, so HR can answer policy queries in real‑time without leaving the chat, ensuring audit‑ready logs for compliance.
Automate customer onboarding by embedding Cody in a Zapier workflow that pulls product docs and delivers a multilingual FAQ bot on the company portal, giving users instant, citation‑backed answers.
Centralize compliance training with a secure, multilingual knowledge base that allows auditors to trace every answer through audit‑ready logs, while team members retrieve policy info instantly across Slack.