What is Glean?

Glean is an enterprise AI platform that indexes content from over 100 business applications, including Slack, Teams, Gmail, Salesforce, and SharePoint, to provide a unified search experience. It offers a personalized AI assistant that retrieves documents, emails, and chat messages based on user context and role.

Users can build, deploy, and manage AI agents through Agent Builder and Agent Orchestration modules to automate repetitive tasks and streamline workflows. Data analysis and deep research tools enable teams to extract insights from internal documents, code repositories, and customer support tickets.

The Canvas Companion feature lets users create and summarize content, meeting notes, and project deliverables within the same interface. Security is enforced through real‑time permissions and controls, ensuring that only authorized personnel can access sensitive data.

The Model Hub provides access to the latest AI models and APIs, allowing developers to build custom generative AI experiences. Glean is designed for engineering, sales, support, people, IT, and other enterprise teams that need to find and act on information quickly across multiple systems.

Glean user reviews

Based on 18 reviews, 72.2% of users recommend Glean, rated highly for quality results.

recommend

don't

18 reviews

Liked for

Quality results 11 of 13

Easy to use 9 of 13

Good integrations 6 of 13

All key features 5 of 13

Worth the price 4 of 13

Disliked for

Lacks integrations 4 of 5

Not worth the price 3 of 5

Inconsistent results 2 of 5

Hard to use 2 of 5

Missing features 2 of 5

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Recommend this tool?

Playbooks 1

Step-by-step guides to get the most out of Glean

Create an Enterprise Knowledge Search Agent

Build and deploy an AI‑powered agent that instantly searches your company's documents, apps, and data sources to answer employee questions with accurate, contextual replies.

1 0 View guide

Glean's key features

Enterprise Context Foundation
Enterprise Graph Data Mapping
Hybrid Search Across Apps
Open API Integration
Multi-cloud Support
Agent Builder Tool
Security and Data Protection

Glean use cases

Enable team-wide AI-powered search across Slack, Teams, Gmail, Salesforce, and SharePoint to instantly retrieve relevant documents and emails, improving productivity without manual searching
Build custom Agent Builder workflows that automatically triage incoming support tickets in Salesforce, flag urgent issues, and forward them to the appropriate team, reducing resolution time
Leverage Glean’s data extraction capabilities to pull key metrics from PDFs stored in SharePoint into a real-time dashboard, while ensuring compliance with enterprise security controls