What is Glean?

Glean is an enterprise AI platform that indexes content from over 100 business applications, including Slack, Teams, Gmail, Salesforce, and SharePoint, to provide a unified search experience. It offers a personalized AI assistant that retrieves documents, emails, and chat messages based on user context and role.

Users can build, deploy, and manage AI agents through Agent Builder and Agent Orchestration modules to automate repetitive tasks and streamline workflows. Data analysis and deep research tools enable teams to extract insights from internal documents, code repositories, and customer support tickets.

The Canvas Companion feature lets users create and summarize content, meeting notes, and project deliverables within the same interface. Security is enforced through real‑time permissions and controls, ensuring that only authorized personnel can access sensitive data.

The Model Hub provides access to the latest AI models and APIs, allowing developers to build custom generative AI experiences. Glean is designed for engineering, sales, support, people, IT, and other enterprise teams that need to find and act on information quickly across multiple systems.

Glean details

Company
Glean Technologies, Inc.
Jurisdiction
United States
Stated compliance
SOC 2, GDPR, HIPAA, ISO 27001

Compliance as stated in Glean's own published documentation.

Glean tech specs

Integrations
Slack Salesforce Google Workspace Jira GitHub

Glean pricing

Subscription

Pricing details aren't listed here — check the official pricing page below.

Glean's key features

  • Enterprise Context Foundation
  • Enterprise Graph Data Mapping
  • Hybrid Search Across Apps
  • Open API Integration
  • Multi-cloud Support
  • Agent Builder Tool
  • Security and Data Protection

Glean use cases

  • Enable team-wide AI-powered search across Slack, Teams, Gmail, Salesforce, and SharePoint to instantly retrieve relevant documents and emails, improving productivity without manual searching
  • Build custom Agent Builder workflows that automatically triage incoming support tickets in Salesforce, flag urgent issues, and forward them to the appropriate team, reducing resolution time
  • Leverage Glean’s data extraction capabilities to pull key metrics from PDFs stored in SharePoint into a real-time dashboard, while ensuring compliance with enterprise security controls

Glean user reviews

Based on 18 reviews, 72% of users recommend Glean, rated highly for quality results.

13
recommend
5
don't
18 reviews

Liked for

Quality results 11 of 13
Easy to use 9 of 13
Good integrations 6 of 13
All key features 5 of 13
Worth the price 4 of 13

Disliked for

Lacks integrations 4 of 5
Not worth the price 3 of 5
Inconsistent results 2 of 5
Hard to use 2 of 5
Missing features 2 of 5

Would you recommend Glean?

Main competitors of Glean

Here are some of the major competitors comparisons vs. Glean.

Who is Glean for?

  • Product developers
  • Knowledge managers
  • Enterprise architects
  • Data analysts
  • System administrators

Glean FAQ

Is Glean free?

No. Glean is a paid product and requires a paid plan to use.

Is Glean safe to use?

Glean states SOC 2, GDPR, HIPAA and ISO 27001 compliance in its own published documentation. Glean is operated by Glean Technologies, Inc., registered in United States. Glean carries the TopAI.tools verified mark, which we award after a manual review of pricing transparency, published terms, public following and working functionality.

Is Glean good?

Glean has a 72% recommendation rate from 18 reviewers on TopAI.tools. Reviewers rate it highest on quality of results and ease of use.

What are the best alternatives to Glean?

The closest alternatives to Glean are TextCortex, Genspark.ai, Algolia, Microsoft Copilot and Saner.ai. You can compare them side by side in the alternatives section further down this page.

What does Glean do with my data?

Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.

Does Glean have an API?

Yes. Glean offers an API, so you can call it from your own applications instead of using the interface directly.

Who made Glean?

Glean is built and operated by Glean Technologies, Inc., a company registered in United States.

What does Glean integrate with?

Glean connects with Slack, Salesforce, Google Workspace, Jira and GitHub.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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