What is Chatmyer?

Chatmyer is a live chat and ticketing platform that provides real‑time customer support and automated ticket management for websites. It offers a customizable chat widget that can be embedded on any site, with color, welcome text, and agent photo options to match branding.

The built‑in site monitoring tracks visitor behavior, page views, and geolocation so agents can proactively engage and offer help. A knowledge‑base and Help Center lets businesses create self‑service articles, FAQs, and manuals for common queries.

Chatmyer integrates with Shopify and WordPress, enabling store owners to add support directly to their e‑commerce or content sites. The mobile app delivers instant notifications and cross‑platform sync, allowing support teams to manage conversations and tickets on the go.

Chatmyer details

Company
Chatmyer PTY LTD
Jurisdiction
Australia
Built for
Individuals

Chatmyer tech specs

Integrations
Shopify WordPress

Chatmyer pricing

Freemium
Free $0/license/mo
Professional $5/license/mo
Enterprise Contact us
$5/mo is cheaper than most for Omnichannel Inbox median $28.50/mo
Most Omnichannel Inbox tools start between $8.25 and $39.96 a month.

Chatmyer's key features

  • Real-Time Live Chat
  • Smart Ticketing System
  • Built-in Site Monitoring
  • Self-Service Help Center
  • Customizable Chat Widget
  • Mobile App Cross-Platform Sync
  • Instant Notification Alerts

Chatmyer use cases

  • Handle customer inquiries instantly across Shopify stores with real‑time chat, reducing response time and boosting conversions
  • Automate support ticket routing for WordPress blogs, integrating knowledge‑base articles to provide instant answers and decrease workload
  • Track visitor behavior on the site to surface FAQs proactively, integrating secure mobile app notifications for on‑the‑go support

Chatmyer user reviews

Would you recommend Chatmyer?

Who is Chatmyer for?

  • Customer support agents
  • E-commerce sellers
  • Small business owners
  • Website administrators
  • Digital marketers

Chatmyer FAQ

Is Chatmyer free?

Partly. Chatmyer has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Professional at $5/license/mo.

Is Chatmyer safe to use?

Chatmyer is operated by Chatmyer PTY LTD, registered in Australia.

What are the best alternatives to Chatmyer?

The closest alternatives to Chatmyer are LiveChatAI, bestchat.com, Live Square, Intercom and Click2Magic. You can compare them side by side in the alternatives section further down this page.

What does Chatmyer do with my data?

Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.

Who made Chatmyer?

Chatmyer is built and operated by Chatmyer PTY LTD, a company registered in Australia.

What does Chatmyer integrate with?

Chatmyer connects with Shopify and WordPress.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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