What is Chatmyer?
Chatmyer is a live chat and ticketing platform that provides real‑time customer support and automated ticket management for websites.
It offers a customizable chat widget that can be embedded on any site, with color, welcome text, and agent photo options to match branding.
The built‑in site monitoring tracks visitor behavior, page views, and geolocation so agents can proactively engage and offer help.
A knowledge‑base and Help Center lets businesses create self‑service articles, FAQs, and manuals for common queries.
Chatmyer integrates with Shopify and WordPress, enabling store owners to add support directly to their e‑commerce or content sites.
The mobile app delivers instant notifications and cross‑platform sync, allowing support teams to manage conversations and tickets on the go.
Chatmyer pricing Freemium
Verify on the official pricing page.
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Chatmyer's key features
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Real-Time Live Chat
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Smart Ticketing System
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Built-in Site Monitoring
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Self-Service Help Center
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Customizable Chat Widget
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Mobile App Cross-Platform Sync
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Instant Notification Alerts
Chatmyer use cases
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Handle customer inquiries instantly across Shopify stores with real‑time chat, reducing response time and boosting conversions
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Automate support ticket routing for WordPress blogs, integrating knowledge‑base articles to provide instant answers and decrease workload
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Track visitor behavior on the site to surface FAQs proactively, integrating secure mobile app notifications for on‑the‑go support
Who is it for?
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Customer support agents
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E-commerce sellers
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Small business owners
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Website administrators
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Digital marketers
