What is Bigsib?
Enhance guest experiences with AI automation through BigSib Solutions. Reduce support volume and boost guest satisfaction by resolving 80% of guest inquiries automatically. This natural language AI understands complex questions, engages in professional conversations, and offers accurate solutions using custom support content.
Moreover, BigSib identifies booking openings, boosts revenue with automatically generated offers for stay extensions, upgrades, and personalized upsells. The platform efficiently triages urgent issues, assigns tasks to the right team members, and even detects maintenance issues.
⭐ Bigsib Core features
- ✔️ Automated resolution of guest inquiries
- ✔️ Natural language understanding for complex questions
- ✔️ Automatic generation of offers for revenue boost
- ✔️ Efficient triaging and task assignment
- ✔️ Detection of maintenance issues