What is Manuel?

Manuel is an AI assistant designed specifically for installation companies, offering expert knowledge accessible anytime and anywhere. With Manuel, users can easily access thousands of fault codes, guides, and maintenance tips relevant to heat pumps, boilers, air conditioning systems, and home batteries, ensuring quick resolution of issues.

The tool facilitates faster service delivery by providing immediate answers, thus enhancing service quality and customer satisfaction. Manuel operates on a plug-and-play model, requiring no configuration or training, enabling teams to start using it within minutes.

It promotes consistent knowledge across all team members, making it suitable for a range of roles from technicians to customer service representatives. Users benefit from a comprehensive knowledge base, with over 1,000 models and 42,000 fault codes at their fingertips, streamlining troubleshooting processes and saving valuable time on every job.

⭐ Key features

Manuel core features and benefits include the following:

✔️ Expert knowledge access.
✔️ Comprehensive knowledge base.
✔️ Immediate fault code retrieval.
✔️ Plug-and-play operation.
✔️ Cross-role suitability.

⚙️ Use cases & applications

✔️ Access instant troubleshooting guides for heat pumps and boilers during service calls, enabling technicians to resolve issues on-site without delays.
✔️ Utilize Manuel's extensive fault code database to reduce diagnostic time, allowing customer service representatives to provide efficient support and enhance client satisfaction.
✔️ Leverage comprehensive maintenance tips and guides from Manuel to conduct preventive maintenance checks, ensuring equipment longevity and reducing emergency repairs for installation companies.