What is Keyai?

KeyAI is an AI chatbot platform that lets businesses build and launch conversational chatbots without coding. It provides real‑time customer support, allowing agents to focus on complex inquiries while automated replies handle routine questions. The platform supports multiple channels, including websites, LiveChat, Messenger, and Slack, to keep conversations flowing across the tools customers use.

Users can customize the chat window design, welcome screens, and greeting messages to match brand style and tone. It includes features for proactive outreach, such as sending custom discounts or product recommendations based on browsing behavior.

The system integrates with e‑commerce data, enabling automated upsell and cross‑sell opportunities that can increase conversion rates. KeyAI provides analytics on conversation volume, resolution time, and customer satisfaction to help teams measure performance.

It supports multiple languages, making it suitable for global customer interactions. The platform is aimed at support teams, sales professionals, marketing managers, and e‑commerce operators looking to enhance customer engagement. By automating up to 47 percent of interactions, it helps reduce response time and frees resources for more complex tasks.

Keyai details

Company
KeyAI™, Inc
Jurisdiction
Vietnam
Built for
Individuals
Data residency
International

Keyai pricing

Freemium
Rater free $0
Unlimited $13/mo
Pro $29/mo
Business $99/mo
$13/mo is cheaper than most for Omnichannel chatbot median $25/mo
Most Omnichannel chatbot tools start between $9.50 and $40.50 a month.

Keyai's key features

  • Build chatbots without coding
  • Multi-channel integration support
  • Real-time customer problem solving
  • Custom greetings and welcome screens
  • One-click chatbot management
  • Chat window design customization
  • Automated AI replies

Keyai use cases

  • Automate customer support on the e‑commerce site by deploying a multilingual, no‑code chatbot that handles common product inquiries, shipping status checks, and return policy questions across websites and LiveChat, freeing sales staff for complex orders
  • Use KeyAI’s real‑time upsell bot to identify high‑intent shoppers in Slack or Messenger and automatically suggest related products or bundles, boosting average order value without manual intervention
  • Leverage the chatbot analytics dashboard to track response times, customer satisfaction scores, and channel usage, enabling data‑driven improvements to the support workflow and proactive outreach campaigns

Keyai user reviews

Based on 2 reviews, 100% of users recommend Keyai, rated highly for ease of use.

2
recommend
0
don't
2 reviews

Liked for

Worth the price 2 of 2
Easy to use 2 of 2
Quality results 1 of 2
All key features 1 of 2
Good integrations 1 of 2

Would you recommend Keyai?

Who is Keyai for?

  • Software developers
  • Project managers
  • Business owners
  • Data analysts
  • Remote teams

Keyai FAQ

Is Keyai free?

Partly. Keyai has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Unlimited at $13/mo, Pro at $29/mo and Business at $99/mo.

Is Keyai safe to use?

Keyai is operated by KeyAI™, Inc, registered in Vietnam.

What are the best alternatives to Keyai?

The closest alternatives to Keyai are LiveChatAI, Voiceflow, Chatbase, Quickchat and Chatwith. You can compare them side by side in the alternatives section further down this page.

What does Keyai do with my data?

Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in International.

Who made Keyai?

Keyai is built and operated by KeyAI™, Inc, a company registered in Vietnam.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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