What is Diaform?
Diaform automates customer interviews as an AI interviewer that conducts natural-sounding voice interviews and text sessions in the browser.It probes follow-ups and uses adaptive branching to turn surface responses into structured data and detailed transcripts.
Auto-summaries, keyword tagging, feedback analysis and sentiment analysis surface key themes for product, CX and research teams.Runs at scale without scheduling, supports shareable interview links and simultaneous sessions to increase response volume versus static surveys.
Integrations with Slack and CRM export summaries and alerts so teams can act on onboarding feedback, churn signals and post-purchase insights.Built-in analytics and filtered views help prioritize product improvements and consolidate user research into searchable insights.
Diaform details
- Company
- Accelerated Ideas OÜ
- Jurisdiction
- Estonia
- Built for
- Businesses and teams
- Data residency
- European Economic Area, United States, other countries
Diaform pricing
Free trial- Free trial
- 14 days
- Auto-renewal
- Yes
Verify on the official pricing page.
Start free trialDiaform's key features
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AI interviewer that conducts natural-sounding voice and text interviews in the browser
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Adaptive branching with follow-up probing that converts responses into structured data and detailed transcripts
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Automated analysis: auto-summaries, keyword tagging, feedback analysis, and sentiment analysis
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Scalable operation without scheduling via shareable interview links and simultaneous sessions
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Integrations with Slack and CRM to export summaries and alerts, plus built-in analytics and filtered searchable views
Diaform use cases
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Run scalable, automated voice and text customer interviews with Diaform to replace manual user calls—its AI interviewer probes follow-ups with adaptive branching, generates detailed transcripts, auto-summaries, keyword tags and sentiment analysis, and exports structured feedback to your CRM or Slack for product prioritization
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Accelerate user research and UX discovery by using Diaform to run parallel, moderator-free interviews; automatically collect structured data, analytics, and sentiment insights, create persona-ready summaries and keyword clusters, and reduce transcription and analysis time for cross-functional teams
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Automate post-support and NPS feedback collection using Diaform's voice and text interviews to capture customer sentiment and verbatim responses, generate instant summaries and sentiment tags, and push alerts and structured records into support workflows and CRM for faster issue resolution and closed-loop feedback
Diaform user reviews
Would you recommend Diaform?
Who is Diaform for?
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Product managers
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Customer experience researchers
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Market researchers
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Research operations teams
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Founders
Diaform FAQ
Is Diaform free?
Not permanently. Diaform gives you a free trial of 14 days, after which a paid plan is required. Plans include Plan at $39, Plan at $49 and Plan at $79.
Is Diaform safe to use?
Diaform is operated by Accelerated Ideas OÜ, registered in Estonia.
What are the best alternatives to Diaform?
The closest alternatives to Diaform are Outset.ai, UserCue, User evaluation ai, Interviews chat and Voicepanel. You can compare them side by side in the alternatives section further down this page.
What does Diaform do with my data?
Diaform states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in European Economic Area, United States, other countries.
Does Diaform auto-renew or offer refunds?
Diaform subscriptions renew automatically until you cancel.
Who made Diaform?
Diaform is built and operated by Accelerated Ideas OÜ, a company registered in Estonia.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
