What is Conversational AI voice bot - BSG?

BSG Conversational AI Voice Assistant is a multilingual voicetool built to handle real-time customer interactions across sales, support, and lead generation.It automates 80% of routine calls, detects user intent, switches languages mid-call, and escalates to a live agent when needed.

The assistant integrates with your CRM, supports outbound and inbound scenarios, and can be customized for any industry — from eCommerce and logistics to fintech and real estate.Whether you're reminding clients about appointments, qualifying leads, or resolving support queries 24/7 — this AI voicetool is your scalable, always-on call agent.

⭐ Key features

Conversational AI voice bot - BSG core features and benefits include the following:

✔️ Natural speech recognition & intent detection.
✔️ Real-time call handling (inbound & outbound).
✔️ Multilingual & interruptible dialogues.
✔️ CRM/API integrations.
✔️ Easy setup with campaign configuration tools.
✔️ SaaS & on-premise availability.

⚙️ Use cases & applications

✔️ Automate routine customer service calls to handle inquiries, complaints, and support issues 24/7..
✔️ Qualify leads through natural, conversational voice interactions in outbound sales campaigns..
✔️ Send appointment reminders and perform follow-ups with clients in multiple languages, escalating to agents when needed..