What is Arold?

Arold is an AI assistant designed for Airbnb hosts that integrates with the Airbnb inbox to provide instant reply suggestions for guest messages. The assistant can be customized to understand a host's listing details and frequently asked questions. Hosts can review and edit suggested replies before sending, allowing control over tone and accuracy.

The tool saves time by generating concise, ready‑to‑send responses with a single tap. It maintains a consistently friendly tone, helping hosts maintain professional communication. Arold uses machine learning models trained on hospitality interactions to produce contextually relevant replies.

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Arold's key features

AI-powered inbox replies
One-tap reply suggestions
Editable pre-send review
Customizable assistant learning
Fine-tune with Q&A
Friendly tone generation

Arold use cases

Respond instantly to last‑minute booking inquiries with a personalized, friendly draft that hosts can review and send in seconds
Automate replies for common questions (check‑in times, Wi‑Fi passwords, local attraction tips) while preserving a warm, hospitable tone
Generate concise, multi‑day response templates for frequent guest requests, allowing hosts to edit and dispatch quickly to keep communication efficient