What is Typewise?

Typewise AI Customer Service Platform provides a modular AI agent framework that integrates with over 200 pre‑built connectors to CRMs, ERPs, billing, ITSM, and commerce systems. It supports multi‑agent orchestration across chat, email, WhatsApp, social media, and future voice workflows, allowing customers to switch channels without losing context.

Workflows can be defined in plain language, eliminating coding and enabling business teams to update behavior directly. Hybrid intelligence lets the system request human approval, partial handoff, or full takeover for complex cases, ensuring governance and auditability.

Built‑in simulation, evaluation, and policy controls validate changes before deployment and maintain consistent compliance. The platform reads and writes across integrated systems, automates ticket triage, generates suggested replies, and tracks partial resolutions to optimize resource use.

Typewise pricing Paid

Pay per resolution $1

Verify on the official pricing page.

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Typewise's key features

Multi-agent orchestration across systems
Domain-specialist AI supervision
Cross-system read/write integration
Omnichannel support with context retention
No-code natural language workflows
Human-in-the-loop approvals
Built-in policy simulation and evaluation

Typewise use cases

Seamlessly triage support tickets from email, live chat, and social media into your CRM using 200+ connectors, with AI‑driven plain‑language routing and human‑in‑the‑loop approvals to guarantee SLA compliance
Instantly fetch invoice and billing details from your ERP via Typewise connectors, delivering real‑time payment status updates through chat or voice while enforcing policy controls for secure data handling
Run end‑to‑end simulation drills across ITSM, commerce, and helpdesk channels to train agents on hybrid human‑AI handoffs, ensuring consistent service quality and adherence to enterprise security standards