What is Tekst?
Tekst is an enterprise AI platform that converts unstructured communication into process intelligence and automates workflows across inboxes, CRM, ERP, and document systems.Its custom-trained AI model classifies emails, tickets, and chats to enable shared inbox automation, email routing, intelligent document processing, and email-to-case workflows.
Tekst builds a context graph mapping decisions, dependencies, and end-to-end workflow logic to reveal bottlenecks, handoffs, and automation opportunities in real time.Agentic automation deploys AI agents that execute workflows, update systems such as Salesforce and SAP, and handle exceptions without heavy change management.
Key use cases include accounts payable, quote-to-cash, order intake, case and incident management, and complaint handling for IT operations, customer service, finance, HR, and manufacturing teams.Integrations with Outlook, CRM, ERP, and document systems synchronize data, increase routing accuracy, and accelerate automation rollout for high-volume email operations.
Tekst details
- Company
- Tekst.ai BV
- Jurisdiction
- Belgium
- Built for
- Businesses and teams
- Stated compliance
- GDPR
Compliance as stated in Tekst's own published documentation.
Tekst tech specs
- Integrations
- Salesforce
Tekst pricing
FreemiumTekst offers a free plan with paid upgrades available.
- Auto-renewal
- Yes
Verify on the official pricing page.
View plansTekst's key features
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Custom-trained AI model that interprets emails, tickets, and chats to extract context and intent
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Real-time Process Intelligence for topic discovery and workflow insights (bottlenecks, handoffs)
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Context Graph Builder that maps decisions, dependencies, and end-to-end workflow logic across systems
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Agentic Automation: autonomous AI agents that execute workflows, update enterprise systems, and handle real-world exceptions
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Unified integrations with inboxes, CRM, ERP, and document systems (e.g., Outlook, SAP, Salesforce) for real-time capture and execution
Tekst use cases
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Automate shared inbox routing and email-to-case workflows using Tekst to triage, classify and assign incoming emails, tickets and chats without manual intervention, integrating with your CRM/ERP and preserving data ownership and security while reducing response times and SLA breaches
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Streamline accounts payable and document processing using Tekst's intelligent document processing and context-graph workflows to extract invoice data, validate line items and automatically route approvals across ERPs and document systems, cutting manual data entry and accelerating payment cycles
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Generate process intelligence from unstructured emails, tickets and chats using Tekst to map end-to-end workflows, surface bottlenecks and trigger agentic workflows that orchestrate actions across inboxes, CRM/ERP and document repositories for continuous operational optimization
Tekst user reviews
Would you recommend Tekst?
Who is Tekst for?
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Enterprise operations
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Customer services
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Information technology supporters
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Business processes
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Crm/erp administrators
Tekst FAQ
Is Tekst free?
Partly. Tekst has a free plan with usage limits, and paid plans unlock the full feature set.
Is Tekst safe to use?
Tekst states GDPR compliance in its own published documentation. Tekst is operated by Tekst.ai BV, registered in Belgium.
What are the best alternatives to Tekst?
The closest alternatives to Tekst are Process AI, iManage AI, Jeeva, Mediar and Activepieces. You can compare them side by side in the alternatives section further down this page.
What does Tekst do with my data?
Tekst states that customer content may be used to train its models. Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Tekst auto-renew or offer refunds?
Tekst subscriptions renew automatically until you cancel.
Who made Tekst?
Tekst is built and operated by Tekst.ai BV, a company registered in Belgium.
What does Tekst integrate with?
Tekst connects with Salesforce.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
