What is Saufter?
Saufter is an AI-driven customer engagement tool designed to automate and enhance customer support for businesses.It features live chat, email helpdesk, and social media integration, enabling businesses to manage customer inquiries across multiple channels from a single dashboard.
With customizable automation capabilities, Saufter helps streamline tasks like order monitoring, returns management, and proactive support alerts.The tool also includes a unified view of all customer interactions, facilitating seamless and consistent support experiences.
Its analytics and reporting suite provides insights into customer behavior, enabling businesses to respond proactively and improve service efficiency.Additionally, Saufter’s knowledge base integration allows for real-time assistance by delivering relevant articles during live chats, enhancing self-service options and reducing support workload.
⭐ Key features
Saufter core features and benefits include the following:
- ✔️ Live chat integration.
- ✔️ Email helpdesk.
- ✔️ Social media integration.
- ✔️ Proactive order monitoring.
- ✔️ Smart self-service options.
⚙️ Use cases & applications
- ✔️ Automate customer support tasks like order monitoring and returns management to improve response times.
- ✔️ Integrate social media, live chat, and email support into a single dashboard for cohesive customer service.
- ✔️ Utilize analytics to gain insights into customer behavior, enabling proactive responses and service improvements.
🙋♂️ Who is it for?
Saufter can be useful for the following user groups:
💰 Pricing plans
Saufter offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Saufter pricing packages
- Lil bot plan : $8/mo
- Kilo bot plan : $98/mo
- Mega bot plan : $398/mo
** Pricing packages are subject to change. Always verify pricing information here
ℹ️ Find more & support
Saufter provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.
You can also find more information, get support and follow Saufter updates on the following channels:
- Saufter Website (Login/Sign up)
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