What is Hubtype?
Hubtype is an AI‑driven conversational CX automation platform that enables businesses to build, deploy, and manage chatbots and AI agents across messaging channels, primarily WhatsApp. It offers a visual Flow Builder for designing conversational flows without coding, a centralized helpdesk hub that consolidates ticketing and live chat, and an analytics suite that tracks key metrics such as CSAT, NPS, and bot compliance.
The platform integrates with existing CRMs, helpdesk systems, CMS, and data analytics tools, allowing seamless data exchange and workflow continuity. Security features include end‑to‑end message encryption, SSL Webhooks, and ISO 27001 certification, ensuring data protection for both enterprises and end‑users.
Hubtype details
- Company
- METIS SOLUTIONS, S.L.
- Jurisdiction
- Spain
- Data residency
- Spain
- Stated compliance
- GDPR, ISO 27001
Compliance as stated in Hubtype's own published documentation.
Hubtype tech specs
- Integrations
Hubtype pricing
FreemiumHubtype offers a free plan with paid upgrades available.
- Auto-renewal
- Yes
Verify on the official pricing page.
View plansHubtype's key features
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Conversational CX Automation Platform
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AI Agents for WhatsApp
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Visual Flow Builder
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Integrated Helpdesk Suite
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Advanced Analytics Dashboard
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Multilingual AI Chatbots
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Secure End-to-End Encryption
Hubtype use cases
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Automate order tracking and returns on WhatsApp using Hubtype’s visual flow builder, integrating with your inventory system and routing unresolved queries to your helpdesk—providing 24/7 support without any coding.
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Create a multilingual customer support bot that handles product inquiries across WhatsApp, Facebook Messenger, and your website, automatically translating responses and escalating to human agents via the built‑in helpdesk for seamless omni‑channel service.
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Deploy Hubtype’s analytics dashboard to monitor chatbot interactions, identify friction points in the conversation flow, and iteratively refine the bot to improve CSAT and reduce support tickets—all while maintaining ISO 27001‑certified security.
Hubtype user reviews
Based on 1 review, 100% of users recommend Hubtype, rated highly for value for money.
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Who is Hubtype for?
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Enterprise developers
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Business leaders
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Strategic planners
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Customer support agents
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It managers
Hubtype FAQ
Is Hubtype free?
Partly. Hubtype has a free plan with usage limits, and paid plans unlock the full feature set.
Is Hubtype safe to use?
Hubtype states GDPR and ISO 27001 compliance in its own published documentation. Hubtype is operated by METIS SOLUTIONS, S.L., registered in Spain.
What are the best alternatives to Hubtype?
The closest alternatives to Hubtype are Voiceflow, Athena AI, ChatBotKit, Uchat and Wasapi. You can compare them side by side in the alternatives section further down this page.
What does Hubtype do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in Spain.
Does Hubtype auto-renew or offer refunds?
Hubtype subscriptions renew automatically until you cancel.
Who made Hubtype?
Hubtype is built and operated by METIS SOLUTIONS, S.L., a company registered in Spain.
What does Hubtype integrate with?
Hubtype connects with WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
