What is Hello24ai?
Hello24 is a WhatsApp‑centric commerce and marketing automation platform that enables e‑commerce stores on Shopify, WooCommerce, and other back‑ends to manage orders, checkout, and customer support directly within chat. It provides a WhatsApp Shop feature that allows customers to browse a product catalog, place orders, and complete a two‑click payment using pre‑integrated payment gateways.
The platform includes a conversational AI chatbot that answers common queries, segments users, and triggers automated campaigns such as abandoned‑cart reminders, cross‑sell and up‑sell offers, and promotional messages. Built on the official WhatsApp Business API, it supports real‑time order and shipment notifications, live chat support, and the ability to view or modify orders during a conversation.
Hello24 also offers lead qualification tools, analytics dashboards, and tagging for easy retrieval of key customer interactions. Security is governed by ISO 27001,2013 certification, with end‑to‑end encryption (AES‑256, SHA‑256) and secure HTTPS access controls.
Hello24ai details
- Jurisdiction
- India
- Built for
- Businesses and teams
- Stated compliance
- ISO 27001
Compliance as stated in Hello24ai's own published documentation.
Hello24ai tech specs
- Integrations
- Shopify WhatsApp
Hello24ai pricing
PaidVerify on the official pricing page.
View plansHello24ai's key features
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WhatsApp Shop Checkout via chat
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Pre-built e-commerce conversational flows
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2-click payment on chat
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Integrated payment gateways
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Abandoned cart recovery messaging
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Conversation and order management UI
Hello24ai use cases
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Seamlessly convert Shopify orders to WhatsApp conversations, letting customers place and track purchases via WhatsApp without leaving their chat app
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Automate abandoned cart reminders on WooCommerce, sending personalized WhatsApp messages that drive instant re‑orders with two‑click payments
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Provide 24/7 live chat support for e‑commerce sites, using real‑time analytics dashboards to monitor customer interactions and boost conversion rates
Hello24ai user reviews
Would you recommend Hello24ai?
Who is Hello24ai for?
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E-commerce sellers
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Digital marketers
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Marketing automation managers
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Analytics analysts
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Chatbot developers
Hello24ai FAQ
How much does Hello24ai cost?
Hello24ai is a paid product with no free plan. Plans include Free at $ 40 mo and Pro at $ 75 mo.
Is Hello24ai safe to use?
Hello24ai states ISO 27001 compliance in its own published documentation.
What are the best alternatives to Hello24ai?
The closest alternatives to Hello24ai are bestchat.com, BotSailor, WAPlus - AI WhatsApp CRM, EZContact and XpressBot. You can compare them side by side in the alternatives section further down this page.
What does Hello24ai do with my data?
Hello24ai states that customer content is not used to train its models. Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Hello24ai have an API?
Yes. Hello24ai offers an API, so you can call it from your own applications instead of using the interface directly.
What does Hello24ai integrate with?
Hello24ai connects with Shopify and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
