What is Hello24ai?
Hello24 is a WhatsApp‑centric commerce and marketing automation platform that enables e‑commerce stores on Shopify, WooCommerce, and other back‑ends to manage orders, checkout, and customer support directly within chat. It provides a WhatsApp Shop feature that allows customers to browse a product catalog, place orders, and complete a two‑click payment using pre‑integrated payment gateways.
The platform includes a conversational AI chatbot that answers common queries, segments users, and triggers automated campaigns such as abandoned‑cart reminders, cross‑sell and up‑sell offers, and promotional messages. Built on the official WhatsApp Business API, it supports real‑time order and shipment notifications, live chat support, and the ability to view or modify orders during a conversation.
Hello24 also offers lead qualification tools, analytics dashboards, and tagging for easy retrieval of key customer interactions. Security is governed by ISO 27001,2013 certification, with end‑to‑end encryption (AES‑256, SHA‑256) and secure HTTPS access controls.
Hello24ai pricing Paid
Verify on the official pricing page.
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Hello24ai's key features
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WhatsApp Shop Checkout via chat
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Pre-built e-commerce conversational flows
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2-click payment on chat
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Integrated payment gateways
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Abandoned cart recovery messaging
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Conversation and order management UI
Hello24ai use cases
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Seamlessly convert Shopify orders to WhatsApp conversations, letting customers place and track purchases via WhatsApp without leaving their chat app
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Automate abandoned cart reminders on WooCommerce, sending personalized WhatsApp messages that drive instant re‑orders with two‑click payments
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Provide 24/7 live chat support for e‑commerce sites, using real‑time analytics dashboards to monitor customer interactions and boost conversion rates
Who is it for?
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E-commerce sellers
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Digital marketers
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Marketing automation managers
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Analytics analysts
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Chatbot developers
