What is Gladia?
Gladia is an AI audio infrastructure that provides both asynchronous and real‑time speech‑to‑text (STT) services. The platform supports over 100 languages and dialects, delivering high‑accuracy transcription with sub‑300 ms latency for live voice applications.
It offers speaker diarization, word‑level timestamps, named entity recognition, sentiment analysis, and summarization as optional add‑ons, as well as automatic PII redaction for privacy‑sensitive workflows. The API is language‑agnostic and can be integrated via REST or WebSocket, with SDKs available for common development stacks and built‑in support for telephony protocols such as SIP and VoIP.
Developers can use Gladia to power meeting assistants, contact‑center transcription, media editing and subtitle generation, voice‑agent interactions, and sales‑enablement tools that require real‑time insight extraction. The service includes real‑time status monitoring, scalability to unlimited parallel streams, and compliance features that support GDPR, HIPAA, and SOC 2.
Gladia details
- Company
- Gladia Inc.
- Jurisdiction
- Delaware
- Built for
- Businesses and teams
- Stated compliance
- SOC 2, GDPR, HIPAA, ISO 27001
Compliance as stated in Gladia's own published documentation.
Gladia tech specs
- Works with
- OpenAI / Whisper ElevenLabs
- Integrations
- Zapier Slack Discord Salesforce Microsoft Teams
Gladia pricing
FreemiumVerify on the official pricing page.
View plansGladia's key features
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Real-time multilingual transcription (<300 ms latency)
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Asynchronous speech-to-text API
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Speaker diarization for multiple speakers
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Code-switching support across languages
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Word-level timestamps for subtitles
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Custom vocabulary and NER integration
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GDPR and SOC 2 compliance
Gladia use cases
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Real‑time closed captioning for live webinars and virtual events, leveraging Gladia’s low‑latency STT, speaker diarization and multilingual support to deliver accurate subtitles on the fly
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Automated transcription of multilingual customer support calls with speaker identification, sentiment analysis and PII redaction, enabling compliance‑ready records and actionable insights
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Generating searchable, timestamped subtitles and concise summaries for recorded podcasts or meetings in multiple languages, improving accessibility and content discoverability
Gladia user reviews
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Who is Gladia for?
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Speech engineers
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Knowledge engineers
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Software architects
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Business strategists
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Data analysts
Gladia FAQ
Is Gladia free?
Partly. Gladia has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Enterprise-grade at 0 $/mo (10h/mo included) and Pro at 0.612 $/hour + $0.144/hour for live transcription.
Is Gladia safe to use?
Gladia states SOC 2, GDPR, HIPAA and ISO 27001 compliance in its own published documentation. Gladia is operated by Gladia Inc., registered in Delaware. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Gladia?
The closest alternatives to Gladia are Deepgram Voice AI, Palabra.ai, Speech-to-Speech, Speechnotes and SpeechGen. You can compare them side by side in the alternatives section further down this page.
What does Gladia do with my data?
Gladia states that customer content may be used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Gladia have an API?
Yes. Gladia offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Gladia?
Gladia is built and operated by Gladia Inc., a company registered in Delaware.
Which AI models does Gladia use?
Gladia is built on OpenAI / Whisper and ElevenLabs. Which models you can reach may depend on your plan.
What does Gladia integrate with?
Gladia connects with Zapier, Slack, Discord, Salesforce and Microsoft Teams.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
