What is Fluidworks?
Fluidworks Onbi offers a voice‑first onboarding guide that guides users through a SaaS application by narrating and clicking the interface. The agent scans every screen, variant, and edge‑case to build click‑perfect playbooks that mimic a human support representative.
Real‑time error recovery detects off‑script actions and redirects users without friction. Dynamic personalization pulls CRM and CDP data to tailor flows by role, plan, and lifecycle stage. A self‑service playbook editor lets product or customer‑success teams update steps without code, and A/B testing allows teams to compare variants for optimal completion rates.
Fluidworks pricing Subscription
Verify on the official pricing page.
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Fluidworks's key features
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Voice-first onboarding guide
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Cursor-controlled live demo simulation
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Dynamic personalization via CRM data
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Real-time error recovery
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Self-service playbook editor
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A/B playbook testing
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Optional on-prem deployment
Fluidworks use cases
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Deploy a voice‑guided, click‑perfect onboarding playbook for a SaaS sales platform, automatically pulling user data from your CRM to personalize the walkthrough and ensuring every click lands on the correct feature without manual coding.
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Create a self‑service, no‑code playbook editor that lets product managers rapidly iterate onboarding flows for different customer personas, leveraging real‑time error detection to instantly fix mis‑clicks and improve user experience.
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Run A/B tests on voice‑first onboarding journeys across regions, using On‑Prem deployment for compliance, and analyze success metrics to optimize conversion rates without any developer involvement.
Who is it for?
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Sales executives
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Customer support teams
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Training managers
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Product developers
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Strategic planners