What is Fluidworks?

Fluidworks Onbi offers a voice‑first onboarding guide that guides users through a SaaS application by narrating and clicking the interface. The agent scans every screen, variant, and edge‑case to build click‑perfect playbooks that mimic a human support representative.

Real‑time error recovery detects off‑script actions and redirects users without friction. Dynamic personalization pulls CRM and CDP data to tailor flows by role, plan, and lifecycle stage. A self‑service playbook editor lets product or customer‑success teams update steps without code, and A/B testing allows teams to compare variants for optimal completion rates.

Fluidworks pricing Subscription

Start $82/mo (billed yearly)
Grow $499/mo (billed yearly)
Scale $999/mo (billed yearly)

Fluidworks user reviews

Would you recommend Fluidworks?

Fluidworks's key features

  • Voice-first onboarding guide
  • Cursor-controlled live demo simulation
  • Dynamic personalization via CRM data
  • Real-time error recovery
  • Self-service playbook editor
  • A/B playbook testing
  • Optional on-prem deployment

Fluidworks use cases

  • Deploy a voice‑guided, click‑perfect onboarding playbook for a SaaS sales platform, automatically pulling user data from your CRM to personalize the walkthrough and ensuring every click lands on the correct feature without manual coding.
  • Create a self‑service, no‑code playbook editor that lets product managers rapidly iterate onboarding flows for different customer personas, leveraging real‑time error detection to instantly fix mis‑clicks and improve user experience.
  • Run A/B tests on voice‑first onboarding journeys across regions, using On‑Prem deployment for compliance, and analyze success metrics to optimize conversion rates without any developer involvement.

Who is it for?

  • Sales executives
  • Customer support teams
  • Training managers
  • Product developers
  • Strategic planners

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