What is Diligent?

Diligent AI is an autonomous AI agent platform that automates KYC, AML and risk review workflows for banks and fintechs. The system lets users define a workflow, upload risk policies, and connect to existing systems via API, portal, or native integrations with screening tools.

Agents perform merchant risk investigations, remediate false‑positive AML alerts, and verify customer documents against customized policies, maintaining audit trails for compliance. The solution reduces manual review time, enhances risk detection consistency, and keeps analysts in the loop until full automation is approved.

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Diligent's key features

AI agents for KYC/AML operations
Automated risk review workflows
False positive alert remediation
Automated document verification
API and portal integration
Human-in-the-loop oversight

Diligent use cases

Automate end‑to‑end KYC onboarding for retail customers, cutting manual review time by 70% and delivering real‑time verification against global watchlists
Seamlessly integrate AML transaction monitoring with existing core banking systems, enabling AI‑driven alerts that flag suspicious patterns before they reach compliance teams
Enable real‑time merchant risk assessment during onboarding, automatically scoring vendors against risk policies and generating audit‑ready reports for regulatory compliance