What is Vocca?

Vocca is an AI-powered solution designed to enhance communication within healthcare settings by managing inbound and outbound patient calls. Offering 24/7 availability, Vocca autonomously handles appointment bookings, answers patient inquiries, and sends reminders, significantly improving operational efficiency for medical clinics.

The tool captures every interaction, providing comprehensive call analytics that facilitate seamless follow-ups and task management. With the capability to manage over 100 calls simultaneously, Vocca reduces patient wait times and minimizes no-shows through automated reminders.

This solution integrates smoothly with existing calendars and CRM systems, enabling healthcare professionals to focus more on patient care rather than administrative tasks. By automating routine phone interactions, Vocca helps healthcare providers optimize resource allocation and improve overall patient satisfaction.

⭐ Key features

Vocca core features and benefits include the following:

  • ✔ī¸ 24/7 availability.
  • ✔ī¸ Automated appointment bookings.
  • ✔ī¸ Call analytics.
  • ✔ī¸ Simultaneous call management.
  • ✔ī¸ Integration with calendars and CRM systems.

⚙ī¸ Use cases & applications

  • ✔ī¸ Automate appointment scheduling and patient inquiries using Vocca, allowing healthcare staff to dedicate more time to direct patient care instead of administrative tasks.
  • ✔ī¸ Utilize Vocca's call analytics to track patient interaction patterns and improve follow-up processes, enhancing patient satisfaction and retention rates.
  • ✔ī¸ Reduce no-shows and enhance patient engagement by implementing Vocca's automated reminder system, resulting in better clinic operational efficiency and resource management.

🙋‍♂ī¸ Who is it for?

Vocca can be useful for the following user groups:

Healthcare providers
Medical staff
Administrative personnel
Patient care coordinators

ℹī¸ Find more & support

You can also find more information, get support and follow Vocca updates on the following channels:

How do you rate Vocca?

5 1 ratings

Breakdown 👇

Value for money:
5
Ease of Use:
5
Performance:
5
Features:
5
Support:
5
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