What is Userflow?
Userflow is an AI-powered product adoption and onboarding platform that automates creation and delivery of in-app experiences for product teams.
Smartflow records user paths to generate editable product tours, checklists, banners, and announcements in minutes.
An integrated AI Assistant and in-app surveys enable conversational support and feedback collection to lower support volume and improve activation.
Rephrase, translate, and personalization tools streamline content localization and maintain consistent messaging across user segments.
Native integrations with analytics, CRM, and automation platforms enable data-driven targeting, conversion tracking, and flow optimization.
No-code builders let Product Managers, Marketers, and Customer Success teams build, launch, and iterate onboarding flows without developer resources.
Userflow details
- Company
- Userflow, Inc.
- Jurisdiction
- State of Delaware
- Built for
- Businesses and teams
- Data residency
- United States (optional EU storage)
- Stated compliance
- SOC 2, GDPR, ISO 27001
Compliance as stated in Userflow's own published documentation.
Userflow tech specs
- Works with
- OpenAI / GPT Anthropic / Claude Google / Gemini
- Analytics
- Mixpanel Amplitude
- Integrations
- Slack Salesforce HubSpot Zendesk
Userflow pricing
Freemium- Free trial
- 14 days
Verify on the official pricing page.
View plansUserflow's key features
-
Smartflow: AI engine that records product paths and automatically generates complete, ready-to-edit onboarding and adoption flows (product tours)
-
AI Assistant: in-app conversational assistant trained on the website and documentation to answer user questions and provide instant in-app support
-
Content automation: rephrase, translate, and personalize in-app copy in one click for localization and on-brand messaging
-
In-app experience suite: create and manage product tours, checklists, surveys, banners, announcements, and a Resource Center
-
Integrations & developer tools: native integrations with analytics, CRM, and automation tools plus Userflow.js and API for embedding and customization; build without writing code
Userflow use cases
-
Create editable, no-code in-app product tours and step-by-step checklists with Userflow's AI so you can auto-onboard new users through core workflows, measure completion with built-in analytics and CRM integrations, and iterate tours quickly using the AI assistant
-
Provide real-time, in-app conversational support and targeted banners/announcements using Userflow's AI assistant, capture user feedback with embedded surveys, route insights into your support/CRM stack, and automatically localize messages for international users
-
Launch feature-specific onboarding campaigns by auto-creating localized tours and release banners with Userflow's no-code builder, collect in-app survey feedback to validate UX changes, and track adoption metrics to optimize activation funnels
Userflow user reviews
Would you recommend Userflow?
Who is Userflow for?
-
Product builders
-
E-commerce sellers
-
Data analysts
-
Content creators
-
Strategic managers
Userflow FAQ
Is Userflow free?
Partly. Userflow has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Startup at $240/mobilled annually or $300 billed mo and Pro at $680/mobilled annually or $850 billed mo.
Is Userflow safe to use?
Userflow states SOC 2, GDPR and ISO 27001 compliance in its own published documentation. Userflow is operated by Userflow, Inc., registered in State of Delaware. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Userflow?
The closest alternatives to Userflow are CREAO, Command AI, Voiceflow, OnSpace.AI and Taskade. You can compare them side by side in the alternatives section further down this page.
What does Userflow do with my data?
Userflow states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States (optional EU storage).
Does Userflow have an API?
Yes. Userflow offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Userflow?
Userflow is built and operated by Userflow, Inc., a company registered in State of Delaware.
Which AI models does Userflow use?
Userflow is built on OpenAI / GPT, Anthropic / Claude and Google / Gemini. Which models you can reach may depend on your plan.
What does Userflow integrate with?
Userflow connects with Slack, Salesforce, HubSpot and Zendesk.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
