What is Qualint?

Qualint.ai is an AI-powered call analytics software designed to enhance customer interaction analysis. This tool offers comprehensive insights from 100% of recorded calls, enabling users to make data-driven decisions and improve service quality. With features like advanced speech-to-text analysis and fraud detection, Qualint.

ai provides a complete picture of customer engagements while ensuring regulatory compliance. Users can leverage actionable intelligence to boost operational efficiency and satisfaction rates. The platform supports scalability with options for basic and premium analytics, allowing teams to optimize workflows and agent performance effectively.

⭐ Key features

Qualint core features and benefits include the following:

  • ✔ī¸ AI-powered call analytics.
  • ✔ī¸ Advanced speech-to-text analysis.
  • ✔ī¸ Fraud detection.
  • ✔ī¸ Comprehensive insights from recorded calls.
  • ✔ī¸ Scalability with basic and premium analytics.

⚙ī¸ Use cases & applications

  • ✔ī¸ Analyze every customer interaction with Qualint.ai to identify trends and areas for improvement, leading to enhanced service quality and customer satisfaction.
  • ✔ī¸ Implement advanced speech-to-text analysis to convert calls into actionable insights, allowing your team to make data-driven decisions based on comprehensive call data.
  • ✔ī¸ Utilize the fraud detection feature within Qualint.ai to ensure regulatory compliance and protect your business from potential threats, thereby boosting operational efficiency and security.

🙋‍♂ī¸ Who is it for?

Qualint can be useful for the following user groups:

Call center managers
Business owners
Compliance officers
Fraud detection teams
Customer experience analysts

ℹī¸ Find more & support

You can also find more information, get support and follow Qualint updates on the following channels:

How do you rate Qualint?

5 1 ratings

Breakdown 👇

Value for money:
5
Ease of Use:
5
Performance:
5
Features:
5
Support:
5
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