What is PetsApp?

PetsApp provides veterinary teams with integrated communication and practice‑management tools, including text, SMS and WhatsApp chat, appointment booking, video calls, reminders, digital payments, a CoPilot assistant, wellness and loyalty plan management, scribe functionality, and a built‑in CRM.

The platform is used by more than 15,000 veterinary professionals worldwide and supports 6.3 million pet registrations. Users report higher online appointment bookings, lower health‑plan cancellations, increased wellness‑plan adoption, and improved client communication.

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PetsApp's key features

24/7 Online Appointment Scheduling
AI-Powered CoPilot Assistant
Automated Medication Reminders
CRM Client Relationship Management
Two-Way SMS & WhatsApp Messaging
AI Note-Taking Scribe

PetsApp use cases

Streamline after‑visit follow‑ups by sending automated SMS reminders and wellness plan updates, keeping pet owners engaged and reducing no‑shows
Enable remote video consultations for urgent cases, allowing vets to assess symptoms, prescribe medications, and generate instant invoices through integrated mobile billing
Centralize client data and appointment history in a built‑in CRM, enabling targeted outreach campaigns and personalized care plans that improve retention and referral rates