What is Moveworks?

Moveworks is an AI assistant platform that unifies search and action across enterprise applications. It delivers end‑to‑end task automation for HR, IT, finance, procurement, sales, engineering, marketing, and more, using a reasoning engine that plans and executes requests within existing workflows.

The platform supports over 100 languages and integrates natively with ServiceNow, Microsoft 365, Salesforce, Workday, Jira, and other key business systems. Customizable AI agents can be built with Agent Studio, allowing teams to deploy domain‑specific workflows without advanced engineering.

Security features include ISO 27001, SOC 2, GDPR, HIPAA, and FedRAMP compliance, ensuring data privacy and regulatory adherence. The platform offers an omnichannel experience across chat, web, intranet, and service portals, enabling employees to interact with AI wherever they work.

Built‑in analytics and governance tools let administrators track performance, resolve issues, and refine agent behavior. Moveworks supports multilingual, multi‑channel, and enterprise‑wide deployment, making it suitable for federal, state, local, and private sector organizations.

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Moveworks's key features

Chat UI for document summarization
Instant LLM info retrieval with GPT-4o
Low‑code builder for custom AI agents
Generate knowledge articles from enterprise data
Secure on‑prem GPT‑4o instance
Automate tasks across enterprise apps

Moveworks use cases

Automate new hire onboarding via a multilingual chat interface, creating HR, IT, and finance records, provisioning access, and ensuring compliance with corporate security policies.
Accelerate IT incident management by allowing employees to describe issues in their native language, with AI routing tickets to ServiceNow, executing automated troubleshooting steps, and providing real-time status updates across multiple channels.
Simplify expense reimbursement workflows by letting staff submit claims through a conversational agent, with AI validating receipts, checking budget constraints, posting to the ERP system, and tracking approval progress while maintaining audit trail integrity.