What is Middleware?

Middleware is a full‑stack observability platform that centralizes metrics, logs, traces, events, and real‑user monitoring (RUM) on a single timeline. It deploys with a single command using an OpenTelemetry‑based agent that supports any language or framework.

The platform correlates data from APM, synthetic tests, database, container, serverless, and LLM workloads to identify root causes automatically. AI‑driven alerts and automated issue resolution reduce time to remediation and free engineering teams to focus on new features.

Middleware supports over 200 integrations and allows on‑premise or cloud deployment with encryption in transit and at rest, meeting HIPAA, GDPR, and SOC 2 Type II standards. Its unified dashboard, session replay, and continuous profiling provide a comprehensive view of application health across hybrid environments.

Middleware pricing Freemium

Free forever $0
Pay as you go $0.3 gb of metricslogstraces
Enterprise everything in pay as you go +

Middleware user reviews

Would you recommend Middleware?

Middleware's key features

  • Unified observability timeline across stack
  • Automatic issue detection, diagnosis, remediation
  • Cross-stack signal correlation for root cause
  • Auto-instrumentation across infrastructure and applications
  • AI-powered log query generation
  • Global synthetic API and browser monitoring
  • LLM observability with cost tracking

Middleware use cases

  • Detect performance bottlenecks in microservices architectures with AI‑driven alerting and root cause analytics, as the tool automatically correlates metrics for rapid MTTR
  • Ensure compliance‑ready observability across hybrid cloud and on‑premises workloads using OpenTelemetry agents and session replay dashboards, as the system logs are automatically enriched for audit readiness
  • Proactively identify and resolve infrastructure incidents with AI‑driven alerts and root cause analysis, as the session replay dashboard provides real‑time user context for faster troubleshooting

Who is it for?

  • Cloud architects
  • System administrators
  • Infrastructure engineers
  • Monitoring engineers
  • Devops engineers

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