What is Merchanto?
Merchanto is an AI‑driven chargeback and fraud prevention platform that automates dispute management and recovery for online merchants.
It delivers real‑time alerts from card issuers and acquirers, allowing merchants to intervene before a chargeback is initiated.
The system integrates natively with major payment processors such as Stripe, PayPal, Shopify, and Braintree, as well as all major card brands (Visa, MasterCard, AMEX, Discover).
Automated refunds and subscription adjustments can be triggered directly within the merchant’s payment gateway, reducing manual effort.
Merchanto’s rule‑based engine resolves disputes automatically, boosting win rates and protecting account status.
The platform’s API enables custom workflows for risk managers and PSPs, ensuring seamless inclusion in existing risk‑management pipelines.
By aggregating data from Visa RDR, MasterCard Alerts, and Order Insight CE 3.0, Merchanto provides comprehensive monitoring and analytics for merchant account health.
It supports global coverage, with a no‑code integration approach that shortens onboarding time for merchants, payment processors, and acquirers alike.
The solution includes proactive monitoring programs (VAMP, EMP) and real‑time risk scoring, helping businesses maintain compliance and reduce fraudulent activity.
Merchanto offers a unified dashboard for monitoring dispute activity, risk metrics, and recovery performance across all payment channels.
Merchanto user reviews
Would you recommend Merchanto?
Merchanto's key features
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Integrates with Visa Order Insight
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Integrates with Mastercard Consumer Clarity
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Automated RDR dispute resolution
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Realtime statistics via API
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Instant webhook notifications
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White‑label branding options
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Fraud rate monitoring with TC40 & Safe
Merchanto use cases
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Seamlessly integrate Merchanto into PayPal with no‑code setup, automating dispute resolution for every refund request and reducing manual follow‑ups
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Use Merchanto's rule‑based engine to detect and block fraudulent transactions in real time across Shopify and Braintree, keeping revenue safe without manual monitoring
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Consolidate global risk alerts into a unified dashboard, enabling merchants to review risk scores, recover disputes, and optimize chargeback rates in one place
Who is it for?
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Technology developers
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Risk managers
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E-commerce sellers
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Data analysts
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Fraud prevention teams
