What is Hatchet?

Hatchet Email is an intelligent incident response partner that provides quick solutions to system issues by leveraging process observability data.With the ability to automatically triage, investigate, and remediate incidents for tier-1 services, Hatchet Email streamlines incident resolution processes.

Engineered for security, it offers self-hosted deployments with robust features like permissions, audit trails, SSO, and version control.By ingesting logs, codebases, and knowledge hubs, Hatchet Email enables faster resolutions, ensuring seamless service continuity.

This AI companion can proactively read logs, communication channels, and code to suggest fixes, making incident triage and investigation more efficient.Unlocking the potential for on-call engineers to resolve critical incidents swiftly, Hatchet Email optimizes workflows by automating incident handling tasks.

⭐ Key features

Hatchet core features and benefits include the following:

✔️ Automatically triages, investigates, and remediates incidents for tier-1 services.
✔️ Offers self-hosted deployments with robust security features like permissions, audit trails, SSO, and version control.
✔️ Ingests logs, codebases, and knowledge hubs to enable faster incident resolutions.
✔️ Proactively reads logs, communication channels, and code to suggest fixes for efficient incident triage and investigation.
✔️ Optimizes workflows by automating incident handling tasks to help engineers resolve critical incidents swiftly.

⚙️ Use cases & applications

✔️ Automate incident response for tier-1 services by leveraging Hatchet Email's intelligent triaging and remediation capabilities, reducing resolution times and ensuring service reliability..
✔️ Enhance security measures with self-hosted deployments of Hatchet Email, benefiting from features like permissions, audit trails, SSO, and version control for streamlined incident management and compliance..
✔️ Improve incident resolution efficiency by allowing Hatchet Email to proactively analyze logs, communication channels, and codebases to suggest fixes, empowering on-call engineers to swiftly address critical issues and maintain service continuity..