What is Gurubase?
Gurubase is an AI agent platform that consolidates distributed knowledge sources—including Confluence, GitHub, Zendesk, Google Drive, websites, PDFs, and more—into a searchable engine that generates answers in real time. Agents retrieve live data through APIs, Python scripts, or MCP calls and can execute actions directly in the target system, delivering up‑to‑date information for ticket status checks, inventory lookups, or workflow triggers.
Each response includes source citations and a confidence score, and the system prevents hallucinations by validating context before answering. Memory‑powered personalization tailors replies based on prior interactions, improving relevance for customer support, developer documentation, and sales enablement teams.
Deployment is channel‑agnostic, web widgets, Slack, Discord, Zendesk, Jira, GitHub Issues, and a standalone API are supported, and the solution can run in the cloud, on‑premise, or in an air‑gapped environment to meet security and compliance needs. Built‑in analytics track usage, trust scores, and unanswered question gaps, enabling continuous coverage improvement.
Gurubase details
- Company
- Ddosify Inc.
- Jurisdiction
- United States (Delaware)
- Built for
- Businesses and teams
- Data residency
- United States; France Central (EU); Türkiye
- Stated compliance
- SOC 2, GDPR
Compliance as stated in Gurubase's own published documentation.
Gurubase tech specs
- Works with
- OpenAI / GPT Anthropic / Claude Meta DeepSeek
- Cloud
- AWS Google Cloud Azure
- Integrations
- Slack Discord Salesforce Google Workspace Zendesk Jira GitHub
Gurubase pricing
Subscription- Free trial
- 7 days
- Refund window
- 30 days
- Auto-renewal
- Yes
Verify on the official pricing page.
View plansGurubase's key features
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Connect 10+ knowledge sources
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Hallucination-resistant with trust scores
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Pull live data via API
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Execute actions via Python
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Deploy across web, Slack, Discord
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On-premise air-gapped deployment
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Memory-powered personalized responses
Gurubase use cases
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Create an AI‑powered customer support assistant in Slack that pulls real‑time ticket information from Zendesk, cites Confluence docs and GitHub repos in its responses, and automatically updates Jira tickets—all without manual coding
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Generate instant developer documentation in a web portal by querying GitHub, Confluence, and PDF libraries, delivering code snippets and best‑practice guidelines with source citations, while triggering workflow actions such as pull‑request creation
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Build an automated workflow that monitors changes in Google Drive and website content, uses Gurubase’s AI engine to surface relevant updates to team members via Slack or web dashboards, and triggers notifications or ticket creation when new critical information appears
Gurubase user reviews
Would you recommend Gurubase?
Who is Gurubase for?
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Software developers
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Technical writers
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System architects
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It administrators
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Database analysts
Gurubase FAQ
How much does Gurubase cost?
Gurubase is a paid product with no free plan. Plans include Essential at $99/guru/mo and Growth at $299/guru/mo.
Is Gurubase safe to use?
Gurubase states SOC 2 and GDPR compliance in its own published documentation. Gurubase is operated by Ddosify Inc., registered in United States (Delaware).
What are the best alternatives to Gurubase?
The closest alternatives to Gurubase are GoSearch AI Enterprise Search, Algolia, TextCortex, Zendesk Advanced AI and Genspark.ai. You can compare them side by side in the alternatives section further down this page.
What does Gurubase do with my data?
Gurubase states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States; France Central (EU); Türkiye.
Does Gurubase auto-renew or offer refunds?
Gurubase subscriptions renew automatically until you cancel. It states a 30-day refund window.
Does Gurubase have an API?
Yes. Gurubase offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Gurubase?
Gurubase is built and operated by Ddosify Inc., a company registered in United States (Delaware).
Which AI models does Gurubase use?
Gurubase is built on OpenAI / GPT, Anthropic / Claude, Meta and DeepSeek. Which models you can reach may depend on your plan.
What does Gurubase integrate with?
Gurubase connects with Slack, Discord, Salesforce, Google Workspace, Zendesk, Jira and GitHub.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
