What is Gurubase?

Gurubase is an AI agent platform that consolidates distributed knowledge sources—including Confluence, GitHub, Zendesk, Google Drive, websites, PDFs, and more—into a searchable engine that generates answers in real time. Agents retrieve live data through APIs, Python scripts, or MCP calls and can execute actions directly in the target system, delivering up‑to‑date information for ticket status checks, inventory lookups, or workflow triggers.

Each response includes source citations and a confidence score, and the system prevents hallucinations by validating context before answering. Memory‑powered personalization tailors replies based on prior interactions, improving relevance for customer support, developer documentation, and sales enablement teams.

Deployment is channel‑agnostic, web widgets, Slack, Discord, Zendesk, Jira, GitHub Issues, and a standalone API are supported, and the solution can run in the cloud, on‑premise, or in an air‑gapped environment to meet security and compliance needs. Built‑in analytics track usage, trust scores, and unanswered question gaps, enabling continuous coverage improvement.

Gurubase on the web:

Gurubase details

Company: Ddosify Inc.
Jurisdiction: United States (Delaware)
Built for: Businesses and teams
Data residency: United States; France Central (EU); Türkiye
Stated compliance: SOC 2, GDPR

Compliance as stated in Gurubase's own published documentation.

Gurubase tech specs

Works with: OpenAI / GPT Anthropic / Claude Meta DeepSeek
Cloud: AWS Google Cloud Azure
Integrations: Slack Discord Salesforce Google Workspace Zendesk Jira GitHub

Gurubase pricing

Subscription

Essential $99/guru/mo

Growth $299/guru/mo

Enterprise custom

$99/mo is pricier than most for Engineering Analytics median $36.95/mo

Most Engineering Analytics tools start between $13.04 and $59.75 a month.

Free trial: 7 days
Refund window: 30 days
Auto-renewal: Yes

Trial, refund and renewal terms as stated in Gurubase's own published documentation.

Verify on the official pricing page.

View plans

Gurubase's key features

Connect 10+ knowledge sources
Hallucination-resistant with trust scores
Pull live data via API
Execute actions via Python
Deploy across web, Slack, Discord
On-premise air-gapped deployment
Memory-powered personalized responses

Gurubase use cases

Create an AI‑powered customer support assistant in Slack that pulls real‑time ticket information from Zendesk, cites Confluence docs and GitHub repos in its responses, and automatically updates Jira tickets—all without manual coding
Generate instant developer documentation in a web portal by querying GitHub, Confluence, and PDF libraries, delivering code snippets and best‑practice guidelines with source citations, while triggering workflow actions such as pull‑request creation
Build an automated workflow that monitors changes in Google Drive and website content, uses Gurubase’s AI engine to surface relevant updates to team members via Slack or web dashboards, and triggers notifications or ticket creation when new critical information appears