What is Deskflow? 5 0 ratings
Deskflow is an employee experience platform powered by AI.It is designed to give employees the best experience and reduce employee churn.The AI technology behind Deskflow is trained on an internal knowledge base and integrates with HRIS and ITSM systems.
This allows it to handle repetitive help desk tasks 10 times faster, resulting in improved productivity.Deskflow offers a demo and the option to watch a demo to showcase how it can co-pilot employees facing teams, helping them save 90% of the time spent on employee communication and solving their issues.
This significantly reduces the time required to address employee issues by 50%, leading to cost savings.By using Deskflow, HR teams have more time to focus on critical tasks, leading to additional cost savings.
It also unlocks productivity by decreasing the amount of time it takes employees to access crucial information by 90%.Deskflow's Alfred AI, with integrations across multiple platforms, serves as an assistant to employees, providing access to the entire knowledge base and taking action.
Deskflow's Alfred AI enables human-level communication by providing human-like automated responses to common queries and requests from both agents and employees.This helps reduce response time and increase efficiency.
Additionally, Alfred automates the creation and assignment of tickets, handling tasks such as creating tickets in help desk software on behalf of employees.The tickets are automatically assigned to the best agent based on the content of the ticket.
Deskflow possible use cases:
- Automating HR support for employees within the company.
- Providing free help desk support for employees.
- Improving employee experiences.
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