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What is Deskflow?

Deskflow is an employee experience platform powered by AI.It is designed to give employees the best experience and reduce employee churn.The AI technology behind Deskflow is trained on an internal knowledge base and integrates with HRIS and ITSM systems.

This allows it to handle repetitive help desk tasks 10 times faster, resulting in improved productivity.Deskflow offers a demo and the option to watch a demo to showcase how it can co-pilot employees facing teams, helping them save 90% of the time spent on employee communication and solving their issues.

This significantly reduces the time required to address employee issues by 50%, leading to cost savings.By using Deskflow, HR teams have more time to focus on critical tasks, leading to additional cost savings.

It also unlocks productivity by decreasing the amount of time it takes employees to access crucial information by 90%.Deskflow's Alfred AI, with integrations across multiple platforms, serves as an assistant to employees, providing access to the entire knowledge base and taking action.

Deskflow's Alfred AI enables human-level communication by providing human-like automated responses to common queries and requests from both agents and employees.This helps reduce response time and increase efficiency.

Additionally, Alfred automates the creation and assignment of tickets, handling tasks such as creating tickets in help desk software on behalf of employees.The tickets are automatically assigned to the best agent based on the content of the ticket.

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⭐ Core features & benefits

Deskflow offers a variety of features and benefits that make it a top choice for a variety of use cases. These are some of the key features:

  • ✔ī¸ 10x faster handling of repetitive help desk tasks
  • ✔ī¸ 90% reduction in employee communication time
  • ✔ī¸ 50% reduction in time required to address employee issues
  • ✔ī¸ Decrease in time spent by employees accessing crucial information
  • ✔ī¸ Automation of ticket creation and assignment

⚙ī¸ Use case ideas for Deskflow

  1. Automating HR support for employees within the company.
  2. Providing free help desk support for employees.
  3. Improving employee experiences.

🙋‍♂ī¸ Users who use this tool

Deskflow is used by many user groups, including but not limited to some of the following:

Hr managers
Team leads
Customer service managers
Employees

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In summary Deskflow is an AI-powered employee experience platform that reduces employee churn and improves productivity by handling repetitive tasks 10 times faster, co-piloting employees facing teams, and automating the creation and assignment of tickets.

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