What is Comments Analytics?

Comments Analytics offers advanced tools for sentiment analysis, keyword extraction, named entity recognition, and category extraction to help businesses understand and analyze customer feedback effectively. This AI-powered platform processes unstructured text from various sources, including video comments, social media posts, and product reviews, providing clear insights into customer thoughts and emotions.

The sentiment analysis feature decodes emotional tones in text, essential for reputation management and customer experience enhancement. With no-code text analytics, users can easily import and analyze data without coding skills, streamlining the interpretation of large comment volumes.

Additionally, the tool features advanced natural language processing (NLP) techniques for efficient keyword extraction and real-time categorization, facilitating better decision-making in marketing strategies and product development. The platform supports multiple languages, ensuring accessibility for a diverse user base.

⭐ Key features

Comments Analytics core features and benefits include the following:

  • ✔ī¸ Sentiment analysis.
  • ✔ī¸ Keyword extraction.
  • ✔ī¸ Named entity recognition.
  • ✔ī¸ Category extraction.
  • ✔ī¸ Natural language processing (NLP) techniques.

⚙ī¸ Use cases & applications

  • ✔ī¸ Analyze customer sentiment from social media posts in real-time using Comments Analytics to enhance brand reputation and address customer concerns promptly.
  • ✔ī¸ Extract valuable keywords and categorize product reviews automatically, helping businesses identify strengths and weaknesses to inform product development decisions.
  • ✔ī¸ Utilize advanced sentiment analysis to decode emotional tones from video comments, gaining insights into audience engagement and improving marketing strategies accordingly.

🙋‍♂ī¸ Who is it for?

Comments Analytics can be useful for the following user groups:

Marketing researchers
Product managers
Data analysts
Customer experience specialists

💰 Pricing plans

Comments Analytics offers a Subscription pricing model.

Comments Analytics pricing packages

  • Free plan : $0.0
  • Starter plan : $39.0
  • Team plan : $285.0

** Pricing packages are subject to change. Always verify pricing information here

ℹī¸ Find more & support

You can also find more information, get support and follow Comments Analytics updates on the following channels:

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