What is Cognova?
Cognova AI is an AI tool designed for customer support and sales automation, enabling businesses to streamline their customer interactions across various platforms, including Instagram and websites. It features AI-powered sales agents that can be customized with specific personality traits and business knowledge, allowing them to handle diverse customer inquiries seamlessly.
Users can generate unique chat links to share with customers and embed them on their websites for convenient access. The tool offers advanced analytics to track performance, monitor customer interactions, and optimize response strategies. Additionally, Cognova AI supports product catalog integration, facilitating real-time product information delivery.
This multi-agent management system enables businesses to create and oversee multiple AI agents tailored to different products and services. With 24/7 support and the ability to connect to WhatsApp Business, Cognova AI provides comprehensive solutions for enhancing customer engagement and operational efficiency.
â Key features
Cognova core features and benefits include the following:
- âī¸ AI-powered sales agents.
- âī¸ Customization of personality traits.
- âī¸ Unique chat link generation.
- âī¸ Advanced analytics for performance tracking.
- âī¸ Product catalog integration.
âī¸ Use cases & applications
- âī¸ Automate customer support replies on Instagram using Cognova AI's customizable chat agents, reducing response time and improving customer satisfaction without manual intervention..
- âī¸ Utilize Cognova AI to create tailored chat links for specific promotions or products on your website, making it easier for customers to access relevant information and drive sales conversions..
- âī¸ Leverage advanced analytics from Cognova AI to monitor customer interactions and optimize sales strategies, allowing businesses to make data-driven decisions for improved engagement and operational efficiency..
đââī¸ Who is it for?
Cognova can be useful for the following user groups:
âšī¸ Find more & support
Cognova provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.
You can also find more information, get support and follow Cognova updates on the following channels:
- Cognova Website (Login/Sign up)
- Discord
How do you rate Cognova?
Breakdown đ
