What is Bolna?

Bolna AI is a platform that builds conversational voice agents for Indian and foreign languages, enabling businesses to handle inbound and outbound calls at scale. The system supports 10+ vernacular Indian languages, including Hindi, Tamil, and Telugu, and offers a no‑code playground for rapid prototype and deployment.

Users can trigger campaigns or integrate call flows via API, with real‑time API calls and human‑in‑the‑loop transfers when needed. Built for enterprises, it includes bulk calling, workflow integration with n8n, Make.com, and Zapier, and supports multiple ASR, LLM, and TTS models.

Bolna AI prioritizes data privacy with India/USA data residency options and provides model switching for optimized call performance. The platform serves diverse verticals such as ecommerce, recruitment, and customer support, delivering structured, low‑latency interactions for automated screening, cart recovery, and 24/7 triage.

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Bolna's key features

Multilingual voice agents
Bulk calling at scale
Custom API triggers
Human-in-the-loop transfer
Easy workflow integration
Real-time model switching

Bolna use cases

Launch a multilingual customer support hotline for a telecom provider using Bolna AI's no-code playground, handling 10+ Indian languages and ensuring privacy with data residency.
Automate appointment reminders for a healthcare network via bulk voice calls, leveraging Bolna AI's real-time voice API and multiple TTS options to deliver personalized messages in local languages.
Integrate AI voice assistants into your e-commerce order-tracking system, allowing customers to get real-time updates across 10+ Indian languages, while using Bolna AI's API and privacy-focused data residency.