Top Userscom Alternatives

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and

Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bots, NLP LLM, and integrates with major platforms fo

MEJ Support AI is a SaaS ticket management tool for optimized customer support. It offers easy ticket creation, real-time visibility, task organization, Slack integration, and a central dashboard for multiple admins to streamline ticket handling and boost cus

Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.

Mava is a versatile AI-powered customer support tool tailored for communities. It efficiently manages public and private queries from a unified interface.

Help.center is an AI-powered knowledge base platform that reduces support tickets by up to 50% with features like AI search and chatbot functionality. It's user-friendly, multilingual and allows for easy import of existing articles.

Chatbees is an AI customer support automation tool that integrates with ticket systems, reduces resolution time, builds private knowledge bases, and categorizes tickets automatically, enhancing support efficiency and customer satisfaction.

AnswerIQ enhances customer service through AI-driven automation, offering self-service options and real-time query handling. It integrates with platforms like Zendesk, reducing support cases and improving efficiency while allowing agents to tackle complex issu

The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.

Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer

Unless AI is a tool that revolutionizes customer support through instant, precise responses. It simplifies knowledge management, shortens case resolution times, and automates support processes. Enhanced by contextual help and personalized dialogues, it boosts

Supbot is an AI-driven support solution that automates responses to routine customer inquiries, offering 24/7 assistance. Its simple setup and integrated ticketing system enhance operational efficiency and improve customer satisfaction by reducing response tim

Coher is an AI tool that automates customer support, resolves up to 60% of tickets, provides personalized answers, and optimizes customer flow.

Aidbase is an AI startup providing advanced customer support solutions, featuring a chatbot that expedites email handling by 10x via AI-powered ticketing, along with smooth integrations and resources for optimized support experiences.

Parabolic AI for Customer Support is an advanced AI assistant integrated in ticketing software. It delivers precise, diverse responses for customer queries through human verification, parabolic training, and upsell mode to enhance replies and identify sales p

Chatiq AI is an automated customer support system that interprets inquiries, prioritizes tickets, and provides real-time responses. Its customizable chatbot and advanced analytics enhance operational efficiency, engagement, and overall service performance for

Producta is an AI tool that automates ticket management and code generation, streamlining task clarification, file retrieval, and prompt utilization. It enhances collaboration and project workflows for development teams by transforming ideas into structured te

Bolddesk Syncfusion is a cloud-based help desk tool that streamlines customer support operations with ticket management, workflow automation, and insightful analytics. Enhance customer experiences and team collaboration for increased productivity.

Docup is an AI-enhanced tool that streamlines support processes and enhances documentation quality. It features an AI chatbot for instant customer query resolution, integrates with support solutions, trains on diverse content types, and provides API access, c

The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.

Sigma AI automates ticket resolution across multiple channels, enhancing customer support. It integrates with platforms like Shopify and Zendesk, delivering personalized responses while improving efficiency and resource allocation, achieving up to 80% automati

Automate customer support with AI to reduce costs and improve service.

AI Desk is an AI-driven customer service tool that offers 24/7 automated support, integrates diverse data sources, and enables live chat, enhancing customer interaction and lead generation while minimizing manual intervention.

SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.

UserSketch is an AI tool for remote B2C SaaS companies, streamlining user interaction tracking. It generates comprehensive summaries from diverse data sources, organizes customer journeys effectively, and ensures strong data security and privacy protection.

CoSupport AI is an AI-driven chatbot that accelerates customer service by resolving inquiries three times faster. It automates requests, reduces workload, and integrates with platforms like Zendesk and Freshdesk to enhance operational efficiency and customer s

Typewise is an AI tool for customer service sales teams that improves efficiency, reduces response time, and enhances customer satisfaction through features like text prediction, auto-reply, and analytics dashboard.

Aide is an AI-powered customer support tool that streamlines operations, reduces repetition and turnaround time, and helps executives make better decisions through intelligent suggestions and knowledge management features.

JustReply is a customer support tool that integrates with Slack and offers features like ticket management, live chat, email, voice, and video support, as well as customizable templates and a minimalist inbox.

SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead conversion rates.

AIHelp is an adaptable customer service app featuring an AI chatbot for instant assistance. It provides in-app chatting, customizable forms, and smooth workflows for fast issue resolution, boosting customer satisfaction and engagement via platform integration

Talkforce AI automates customer service using AI-driven voice agents to handle routine inquiries, appointment scheduling, and reservations. It offers 24/7 support and integrates with existing systems, enhancing operational efficiency while allowing staff to fo

Customer Support On Autopilot - Chaindesk is an an AI-native customer support ecosystem that makes it easy to train a custom chatbot on your company data or build AI-Powered forms in minutes.

Rezolve.ai is an AI-powered employee service desk software integrated with Microsoft Teams, featuring a robust knowledge base, no-code automation, and real-time chat to streamline support operations and enhance collaboration across various industries.

Ioni.ai is an AI tool that automates customer service and improves efficiency using its chatGPT-4 solution featuring various features such as AI assistant, AI chatbot, AI search, AI widget builder, and conversation analytics.

Saufter is an AI-powered customer engagement tool that automates support tasks, integrates live chat and social media, and provides analytics to streamline customer interactions across multiple channels for enhanced service efficiency.

ResponseCX offers ecommerce brands AI-powered support agents that resolve inquiries 90% faster, with automated triage and rapid learning capabilities. It ensures 100% uptime, handling unlimited ticket volumes, enhancing customer satisfaction while reducing ope

Aisera is an innovative enterprise AI platform transforming service desk and customer support. It automates tasks, workflows, and knowledge sharing via advanced tools like Aiseragpt, Gen AI Platform, and AI Search; enhances agent efficiency with Aisera Assist

QueryPal empowers support teams to deliver exceptional service by automating ticket responses, reducing response times, and increasing efficiency with AI-driven workflows. It ensures consistent and accurate support every time.

Instadesk is an AI-driven tool that revolutionizes customer service through intelligent ticketing, bot assistance, and live chat support. It improves efficiency, customer insights, and conversions while facilitating smooth customer interactions and call cente

Inkeep enhances user support by automating responses and generating FAQs from historical data, streamlining the resolution of over 250,000 queries monthly while providing 24/7 troubleshooting and intelligent escalation to human support when needed.

Tactful AI is a customer engagement platform with multiple features to improve retention, optimize operations, and reduce costs.

Wiichat is an AI chatbot platform that enhances customer support and sales through personalized interactions, contextual understanding, voice recognition, and seamless integration across multiple channels, offering efficient lead management and automation for

Awhy automates up to 75% of common customer queries, integrating with systems like Salesforce to provide 24/7 support. It captures and analyzes interactions, offering insights to enhance efficiency and user satisfaction across various sectors.

Command AI is a user assistance platform that enhances engagement through personalized nudges, product tours, and self-service options. It offers action-driven insights, co-browsing capabilities, and contextual support to streamline onboarding and improve user

Zupport AI is a customer support platform for SaaS companies that uses AI to manage duplicate inquiries, enhance issue resolution with detailed automation, and facilitate feedback integration, while offering a multilingual help center and Slack synchronization

Word WandAI is a Zendesk ChatGPT/OpenAI tool enhancing customer support efficiency. It automates ticket resolution, maintains agent tone consistency, and accelerates response times, leading to improved customer satisfaction and team productivity.

InteractIQ is an AI-driven customer service tool that optimizes ticket management via automated categorization and instant responses through its chatbot. It provides multilingual support, customizable chatbot options, and insights for improved support efficie

AIChatbot is an AI-powered customer service tool that allows businesses to create a custom chatbot to instantly resolve support inquiries and boost sales, while saving costs and improving business insights.