What is SupportGPT?
SupportGPT™ is a generative AI platform designed for custom support. It leverages large language models to provide human-like, empathetic, and dynamic responses that adapt to user context. The platform offers automated workflow discovery and gap analysis, as well as content generation and notification for coverage gaps. It also includes a training playground for bots and is infused throughout the entire customer support lifecycle.
⭐ Core features & benefits
SupportGPT offers a variety of features and benefits that make it a top choice for a variety of use cases. These are some of the key features:
- ✔️ Workflow discovery
- ✔️ Gap analysis
- ✔️ Content generation
- ✔️ Coverage gap notification
- ✔️ Bot training